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For Companies At a Glance
- Tasks: As a Lettings Adviser, you'll engage with customers and manage property lettings.
- Company: Join haart Estate Agents, a leading name in the property industry, known for its supportive culture.
- Benefits: Enjoy a competitive salary, commission, 30 days leave, and ongoing training opportunities.
- Why this job: Kickstart your career in a dynamic environment with growth potential and a focus on customer service.
- Qualifications: You need a full UK driving licence, good communication skills, and a positive attitude.
- Other info: Training includes a week at our Learning & Development Centre with accommodation provided.
The predicted salary is between 20000 - 28000 £ per year.
haart Estate Agents are expanding their successful team, are you passionate about property and delivering outstanding customer service? Join our supportive, ambitious, and high-performing team where your success and career progression are at the heart of what we do. The following information aims to provide potential candidates with a better understanding of the requirements for this role. If you're motivated, professional, and ready to thrive in a fast-paced environment, this is the perfect opportunity to kickstart or elevate your career in the property industry. Apply now!
As a Lettings Adviser at haart Estate Agents in Milton Keynes, you will receive:
- £25000 basic salary
- £37000 On target earnings
- Additional commission scheme
- Access to company-wide incentive programmes
Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday
Additional benefits as a Lettings Adviser at haart Estate Agents in Milton Keynes:
- 30 days annual leave (includes bank holidays*)
- Enrolment at the Spicerhaart Learning & Development Centre
- Continued training as you grow and develop within your role
- Career progression opportunities
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care*
- Employee Referral Bonus
- Company Pension Scheme
- Personal ‘Talk Time’ with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
Your journey as a Lettings Adviser will begin with one week at the Spicerhaart Learning & Development Centre:
- Purpose-built training location
- Industry-leading training delivered through one-to-one and group sessions
- Day-to-day learning led by our industry experts
- Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
- An exciting second week at the L&D Centre within your first five-to-six weeks of employment
How you will make an impact as a Lettings Adviser at haart Estate Agents in Milton Keynes:
- Ensuring that your daily/weekly/monthly business targets are always met
- Ensuring that all call out campaigns targeted at properties for let are fulfilled
- Attend the Morning Meeting prepared with updates on the week’s pipeline
- Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way
- Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities
- Managing and responding to intranet leads daily
- Generate referral business through first class customer engagement
- Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution
- Be responsible for building your own personal brand through frequent social media and video usage
- Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities are identified
- Always looking for named 5* Google review opportunities from customers that you are engaging with as to build brand and personal reputation
The characteristics that will make you a successful Lettings Adviser at haart Estate Agents in Milton Keynes:
- Passion
- Ambition
- Drive
- Strong work ethic
- Positive mindset
- Professional
- Good communicator
- People skills
- Customer-focused
- Respectful
The Finer Details
To be eligible to apply for this role, you will need:
- Full, clean UK driving licence
- Access to your own vehicle, which must be in good condition
- Ability to work both independently and within a team
- Basic IT proficiency and a keen eye for detail
- Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006
- Evidence of right to work in the UK, such as Passport, or Birth Certificate
At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme.
Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.
Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
Lettings Adviser employer: Haart
Contact Detail:
Haart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Adviser
✨Tip Number 1
Familiarise yourself with the local property market in Milton Keynes. Understanding the area, its demographics, and current rental trends will help you engage confidently with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and may even lead to referrals or recommendations for the Lettings Adviser role.
✨Tip Number 3
Showcase your customer service skills through real-life examples. Prepare anecdotes that highlight your ability to handle challenging situations, as this is crucial for a Lettings Adviser who needs to build strong relationships with clients.
✨Tip Number 4
Be proactive on social media. Start building your personal brand by sharing relevant content about the property market, tips for renters, or success stories. This not only demonstrates your passion for the industry but also aligns with the company's emphasis on personal branding.
We think you need these skills to ace Lettings Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property or customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and customer service. Mention specific examples of how you've excelled in similar roles and how you can contribute to haart Estate Agents' success.
Showcase Your People Skills: In your application, emphasise your communication and interpersonal skills. Provide examples of how you've successfully engaged with customers or clients in previous roles, as this is crucial for a Lettings Adviser.
Prepare for Video Interviews: Since video interviews are part of the process, practice answering common interview questions related to the role. Ensure you have a quiet, professional-looking space for the interview and test your technology beforehand.
How to prepare for a job interview at Haart
✨Show Your Passion for Property
Make sure to express your enthusiasm for the property industry during the interview. Share any relevant experiences or stories that highlight your passion and how it aligns with the values of haart Estate Agents.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Highlight your ability to engage with clients and resolve issues, as this role heavily focuses on customer interaction.
✨Be Ready for Role-Specific Questions
Anticipate questions related to the responsibilities of a Lettings Adviser, such as managing leads and achieving targets. Familiarise yourself with the Spicerhaart Way and be prepared to discuss how you would implement their strategies.
✨Prepare for Video Call Etiquette
Since part of the interview process may be via video call, ensure you have a quiet, well-lit space for the interview. Test your technology beforehand and dress professionally to make a good impression.