Estate Agency Lettings Manager

Are you a proven Lettings Branch Manager with a track record of delivering exceptional results and leading from the front? Ready to take on one of East London’s most competitive markets and make a real impact? This is your opportunity to take the reins of a flagship branch and put haart Walthamstow firmly back on the map. We’re looking for an ambitious, hands‑on leader who thrives on challenge and accountability. You’ll have the freedom to take ownership of the branch, drive business growth, and build a high‑performing team capable of dominating the local market. With your strong leadership skills, commercial mindset, and passion for delivering outstanding customer service, you’ll inspire success, develop talent, and create a branch that stands out from the competition. If you’re ready to lead with confidence, drive performance, and leave your mark on a key branch within the business, we’d love to hear from you.

Benefits of being a Lettings Branch Manager at haart Estate Agents in Walthamstow:

• Complete on‑target earnings of £80,000
• £2,500 bonus for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car, or a monthly car allowance
• Elite bonus scheme incentive
• Full time working hours: 8:30am to 6pm Monday‑Friday, and 9am‑5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Walthamstow:

• 30 days annual leave (includes bank holidays)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Fully‑funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
• Eligibility for our annual black‑tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Walthamstow:

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (including but not limited to conducting one‑to‑one meetings)
• Encourage your team's development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk‑averse and following the highest compliance standards for all regulatory bodies

Essential Skills of a Lettings Branch Manager at haart Estate Agents:

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details:

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)

We’ll need evidence of your right to work in the UK, in the form of:

• Passport/Birth Certificate

We will also need:

• Proof of Address
• National Insurance
• Drivers Licence Check

Equal Opportunities:

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.