After Sales Administrator
After Sales Administrator

After Sales Administrator

Lincolnshire Full-Time 17500 - 22000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the home buying process and liaise with key stakeholders.
  • Company: Join Spicerhaart, a leading name in the property industry, known for its inclusive culture.
  • Benefits: Enjoy a competitive salary, quarterly bonuses, and dedicated training for career growth.
  • Why this job: Perfect for those who love engaging with people and want to make a real impact.
  • Qualifications: Experience in administration or estate agency is preferred; strong communication skills are essential.
  • Other info: We embrace diversity and welcome applicants from all backgrounds.

The predicted salary is between 17500 - 22000 £ per year.

What to expect as a Sales Progressor:

  • Register client details
  • Chase key stakeholders throughout the home buying process:
  • Mortgage advisers or lenders
  • Solicitors
  • Your buyer
  • The vendor (client selling the house)
  • Surveyors
  • Any other key parts to the process
  • Gather required documents to complete the sale:
    • Identification
    • Mortgage agreement
    • Required insurance policies
  • Manage the home buying process to ensure successful completion
  • What you need to bring to the table:

    • Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
    • A reputation for delivering outstanding customer service
    • Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
    • Passionate about haart, our values and processes
    • A hunger to earn. A drive to work hard and reap the rewards from your dedication

    As a Sales Progressor, we would expect you to:

    • Be able to pick up client relationships
    • Manage multiple cases at one time
    • Effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion

    What’s on offer to you:

    • Basic annual salary is between £17,500 to £22,000 (Depending on experience)
    • Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:
    • 80% - £250
    • 90% - £500
    • 100% - £750
  • Dedicated training and coaching to support your ongoing development
  • A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
  • Are you good at?

    • Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
    • Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
    • Being a Team Player
    • Wanting to do an excellent job, not just for you but for the team and most importantly your customer
    • Believing in yourself and your abilities – and not being afraid to show it

    The finer details:

    We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

    • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
    • We’ll need evidence of your right to work in the UK, in the form of:
    • Passport/Birth Certificate
    • Proof of Address
    • National Insurance

    Equal Opportunities:

    At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

    If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

    To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

    Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.

    After Sales Administrator employer: Haart

    At Spicerhaart, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and fosters personal growth. As an After Sales Administrator, you will benefit from dedicated training and coaching, alongside competitive bonuses through our Move Manager Scheme, all while working in a supportive environment that encourages collaboration and celebrates individual achievements. Join us in our commitment to outstanding customer service and take the next step in your career within the dynamic property industry.
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    Contact Detail:

    Haart Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land After Sales Administrator

    ✨Tip Number 1

    Familiarise yourself with the home buying process and the roles of various stakeholders involved. Understanding how mortgage advisers, solicitors, and surveyors interact will help you communicate effectively during the interview.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Highlighting your ability to engage with diverse individuals will resonate well with our values.

    ✨Tip Number 3

    Demonstrate your multitasking abilities by discussing specific instances where you've managed multiple responsibilities simultaneously. This is crucial for the Sales Progressor role, so be ready to share relevant experiences.

    ✨Tip Number 4

    Express your enthusiasm for continuous learning and development within the property industry. We value candidates who are eager to grow, so mentioning any relevant training or courses can set you apart.

    We think you need these skills to ace After Sales Administrator

    Customer Service Excellence
    Strong Communication Skills
    Multitasking Abilities
    Attention to Detail
    Knowledge of Estate Agency Processes
    Document Management
    Stakeholder Engagement
    Time Management
    Problem-Solving Skills
    Team Collaboration
    Adaptability
    Proficiency in Microsoft Office Suite
    Negotiation Skills
    Organisational Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly within estate agency or residential lettings. Emphasise any customer service achievements and your ability to manage multiple tasks effectively.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your communication abilities and your passion for the property industry.

    Highlight Relevant Skills: In your application, clearly outline your skills in multitasking, client relationship management, and effective communication. Use examples from previous roles to demonstrate how you have successfully managed similar responsibilities.

    Prepare for Video Interviews: Since interviews may be conducted via video software, practice your responses to common interview questions. Ensure you have a quiet, professional-looking space for the interview and test your technology beforehand.

    How to prepare for a job interview at Haart

    ✨Know the Home Buying Process

    Familiarise yourself with the home buying process, including key stakeholders like mortgage advisers, solicitors, and surveyors. Being able to discuss these roles confidently will show your understanding of the industry.

    ✨Demonstrate Customer Service Skills

    Prepare examples of how you've delivered outstanding customer service in previous roles. Highlight your ability to engage with clients and manage their expectations throughout the process.

    ✨Showcase Your Multitasking Abilities

    Be ready to discuss how you manage multiple tasks simultaneously. Provide specific examples from your past experiences where you successfully juggled various responsibilities without compromising quality.

    ✨Express Enthusiasm for Learning

    Convey your eagerness to learn and develop within the property industry. Share any relevant training or courses you've undertaken, and express your commitment to continuous improvement.

    After Sales Administrator
    Haart
    H
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