At a Glance
- Tasks: Lead lettings operations, negotiate deals, and mentor junior staff in a dynamic environment.
- Company: Join haart Estate Agents, a top player in East London's rental market.
- Benefits: Earn £45,000-£50,000 OTE, enjoy uncapped commission, and receive a company car.
- Other info: Access industry-leading training and clear routes to management.
- Why this job: Thrive in a competitive market while delivering outstanding customer experiences.
- Qualifications: Full UK driving licence and experience in customer service and team leadership.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Lettings Negotiator role at haart Estate Agents in Romford. At haart Romford, we’re looking for an ambitious and motivated Senior Lettings Negotiator or Assistant Lettings Branch Manager to join our high‑performing team and help us take our branch to the next level. This isn’t just another lettings job — it’s your opportunity to thrive in one of East London’s busiest and most competitive rental markets.
You’ll be at the forefront of our lettings operation: conducting valuations, winning new instructions, negotiating deals, mentoring junior staff, and delivering an outstanding customer experience from start to finish. With industry‑leading training, clear routes to management, and a vibrant team environment, you will have everything you need to succeed — and be recognised for it.
Benefits
- £45,000-£50,000 OTE per year
- Uncapped commission
- A guaranteed commission for two months whilst you build your pipeline
- A company car (at Senior Negotiator level or higher*)
- 30 days annual leave (includes bank holidays*)
- Continued training as you grow and develop within your role
- Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
- Personal ‘Talk Time’ with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
Day in the Life
- Liaising with prospective tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Marketing properties to tenants utilizing various marketing skills
- Developing and maintaining strong relationships with Landlords and Tenants
- Assisting the team to successfully achieve KPI’s
- Providing support to your colleagues in your manager’s absence
- A focus on generating new and repeat business
- Canvassing the local area
- Ensuring properties adhere to health and safety standards
- Ensuring your colleagues and the business remain risk‑averse and follow the highest compliance standards for all regulatory bodies
Essential Skills
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment
- Experience leading others in a professional environment
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
- An understanding of current legislation related to Residential Lettings
Recruitment Process & Required Documentation
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)
- Evidence of right to work in the UK: Passport or Birth Certificate
- Proof of Address
- National Insurance number
- Drivers Licence Check
Armed Forces Covenant: Spicerhaart is a forces‑friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
Senior Lettings Negotiator in Romford employer: haart Estate Agents
haart Estate Agents is an excellent employer, offering a dynamic work culture that prioritises teamwork and professional growth. With a focus on delivering exceptional service in the property management sector, employees benefit from ongoing training opportunities and a supportive environment that encourages career advancement. Located in Earley, the company provides a unique chance to engage with a diverse portfolio while enjoying the vibrant community and resources the area has to offer.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Lettings Negotiator in Romford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to current employees at haart. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for lettings shine through. Share your experiences and how you’ve tackled challenges in the past — it’s all about making a memorable impression.
✨Tip Number 3
Prepare for success! Research haart Estate Agents and understand their values and goals. Tailor your conversation to show how you can contribute to their mission. The more you know, the better you can position yourself as the perfect fit for the team.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual meet-up, send a quick thank-you note. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to reiterate your interest in the Senior Lettings Negotiator role!
We think you need these skills to ace Senior Lettings Negotiator in Romford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Lettings Negotiator role. Highlight your experience in lettings, customer service, and any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about lettings and how you can contribute to our high-performing team. Be sure to mention specific achievements that demonstrate your abilities.
Showcase Your Customer Service Skills:Since delivering an outstanding customer experience is key for us, make sure to highlight any relevant experiences where you've gone above and beyond for clients. We love candidates who understand the importance of great service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at haart!
How to prepare for a job interview at haart Estate Agents
✨Know Your Market
Before the interview, do your homework on the local rental market in Romford. Understand current trends, average rental prices, and what tenants are looking for. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Negotiation Skills
As a Senior Lettings Negotiator, negotiation is key. Prepare examples of past negotiations where you achieved great results. Be ready to discuss how you can apply these skills to win new instructions and close deals effectively.
✨Emphasise Team Spirit
This role requires working closely with others, so highlight your experience in fostering a positive team environment. Share specific instances where you’ve mentored junior staff or collaborated with colleagues to achieve KPIs, showcasing your leadership abilities.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.