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- Tasks: Assist in delivering projects and strategic plans while collaborating with the Operations team.
- Company: Join haart Estate Agents, a dynamic company focused on property sales and lettings.
- Benefits: Enjoy a competitive salary, hybrid work options, and career progression opportunities.
- Why this job: Be part of a supportive team that values your contributions and fosters personal growth.
- Qualifications: Experience in Lettings, Property Management, or Customer Service is preferred.
- Other info: We embrace diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 14400 - 22080 £ per year.
Join to apply for the Lettings Operations Associate role at haart Estate Agents
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Join to apply for the Lettings Operations Associate role at haart Estate Agents
As the Lettings Operations Associate, you will report to the Operations Manager and work alongside the Operations Co-Ordinator to help implement and deliver projects and strategic plans within defined timescales.
You will be task oriented, have an attention to detail, able to work remotely, at pace and both on your own initiative and under clear instruction from the Operations Manager/Director/Co-Ordinator. You will be motivated by task completion and seeing the positive results of your input on the wider business.
You will be able to build relationships quickly, be confident and curious and able to collaborate with others. You will be motivated and committed to perform to the best of your ability and put our customers and colleagues at the heart of everything you do
Benefits Of Being a Lettings Operations Associate At Spicerhaart
- Basic salary between £18,000 – £27,500 (dependant on experience)
- OTE £22,000 – £31,500
- Full-time position, working Monday to Friday
- 8:30am to 6pm working day
- Career progression opportunities
- Company Pension Scheme
- Hybrid role, which will be a combination of home-based work and will require attendance at team meetings, and face-to-face training as determined by the line manager.
Key Skills Of a Lettings Operations Associate At Spicerhaart
- You will have a background in Lettings, Property Management, Customer Service or similar role
- You will be able to positively contribute towards a shared goal and can collaborate effectively with others.
- You can work remotely both with direction and on own initiative.
- You will be proactive, task orientated and able to deliver within set timescales.
- You will be articulate, pragmatic, commercially minded, analytical and solutions-focused, with exceptional drive and enthusiasm.
- You can identify problems and develop effective solutions.
- You will be comfortable reviewing multiple systems to carry out audits and validate compliance.
- You will have experience of working with CRM and SaaS Platforms.
- You will demonstrate competent and confident IT skills particularly in the use of spreadsheets and databases and other Microsoft/Project Management tools.
- You will have excellent organisational skills and will be comfortable with prioritising your workload.
- You will be an effective communicator with the proven ability to interact with people at all levels of the organisation, building strong cross-functional relationships.
- You will demonstrate excellent attention to detail and able to quickly identify areas of risk.
Core Competencies of a Lettings Operations Associate at Spicerhaart
- Works well with others to create a team spirit and an enjoyable working environment.
- Delivers outstanding customer service by exceeding customer expectations.
- Focuses on results to deliver business success.
- Demonstrates commercial awareness.
- Follows company standards and procedures.
- Embraces responsibility and accountability.
- Demonstrates professionalism, honesty and integrity.
- Demonstrates effective decision making and problem solving skills.
- Takes initiative and is able to innovate.
- Demonstrates a thirst for development.
- Demonstrates an ability to communicate effectively with and create trusting relationships
with customers, suppliers, communities and each other.
The Finer Details
To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- Evidence of your right to work in the UK, in the form of a Passport or Birth Certificate
- Proof of Address
- National Insurance
Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what\’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
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Lettings Operations Associate employer: haart Estate Agents
Contact Detail:
haart Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Operations Associate
✨Tip Number 1
Familiarise yourself with the lettings and property management industry. Understanding current trends, regulations, and customer expectations will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the property sector. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing a personal project plan for how you would approach the role. This shows initiative and gives you a talking point during interviews.
✨Tip Number 4
Brush up on your IT skills, especially with CRM and SaaS platforms. Being able to discuss your proficiency with these tools can give you an edge over other candidates.
We think you need these skills to ace Lettings Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings, property management, or customer service. Use keywords from the job description to demonstrate that you meet the specific requirements of the Lettings Operations Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the company's values. Mention your ability to work both independently and collaboratively, as well as your attention to detail and task-oriented mindset.
Showcase Relevant Skills: In your application, emphasise your IT skills, particularly with CRM and SaaS platforms, as well as your proficiency in spreadsheets and databases. Provide examples of how you've used these skills in previous roles to solve problems or improve processes.
Highlight Your Customer Service Experience: Since the role focuses on delivering outstanding customer service, include specific examples of how you've exceeded customer expectations in past positions. This will demonstrate your commitment to putting customers at the heart of everything you do.
How to prepare for a job interview at haart Estate Agents
✨Show Your Task Orientation
As a Lettings Operations Associate, being task-oriented is crucial. During the interview, share examples of how you've successfully managed tasks in previous roles, highlighting your ability to meet deadlines and achieve results.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. Prepare for the interview by reviewing your CV and any relevant documents carefully. Be ready to discuss how your meticulous nature has positively impacted your work in the past.
✨Highlight Your Collaborative Skills
This position requires strong collaboration with team members. Think of instances where you've worked effectively in a team setting. Be prepared to discuss how you build relationships and contribute to a positive team environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare by thinking of specific challenges you've faced in previous roles and how you approached them. This will showcase your analytical and solutions-focused mindset.
