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- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Spicerhaart, a leading estate agency group in the UK.
- Benefits: Competitive salary, comprehensive training, and ongoing development opportunities.
- Other info: Embrace diversity and enjoy a supportive work environment.
- Why this job: Make an impact by leading a motivated team and driving business success.
- Qualifications: Experience in management, strong teamwork, and exceptional customer service skills.
The predicted salary is between 27000 - 30000 £ per year.
Are you seeking your next management opportunity? Have you previously worked in Hospitality Management, Sales Management, Estate Agency, Residential Lettings or Contact Centre? Then we might just have the role for you!
Location: Spicerhaart, Colwyn House, Sheepen Place, Colchester, Essex, CO3 3LD (please only apply if you live within a 20 mile radius of this location)
Salary: A basic salary between £27,000 - £30,000 per annum (based on sales management experience)
Working hours: Rota pattern covering early and late shifts Monday to Friday 9am to 6pm and 11am to 8pm. 1 in 3 Saturdays with a day off in lieu the following week. You must have the ability to work 40 hours per week as standard.
About Us: Spicerhaart is one of the UK's leading estate agency groups. Our expansive residential sales and lettings network includes haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee, and Darlows. We also provide conveyancing, legal services, and financial services through our Just Mortgages division.
Role Overview: We are seeking a motivated and experienced Manager to lead a team of up to 15 Move Managers and Administrators at our Colchester Head Office. This role involves driving sales to completion and partner administration services, managing team performance, and ensuring excellent customer service.
Main Duties And Responsibilities:
- Achieve team KPI targets by ensuring timely completion of administrative tasks for partners
- Drive the sales process through sales progression, ensuring business growth and client retention
- Enhance team performance through targeted training and development
- Represent and promote Spicerhaart’s brand values and core beliefs
- Operate within company standards, policies, and systems
- Build and maintain relationships with our partners and regional managers
- Conduct regular 1:1s, performance reviews, and return-to-work meetings
- Deliver new starter inductions and act as a role model for the team
Key Skills And Experience:
- Strong teamwork and ability to create an enjoyable working environment
- Exceptional customer service skills, exceeding customer expectations
- Results-focused with a strong drive for business success
- Commercially aware and follows company standards and procedures
- Embraces responsibility, accountability, and demonstrates professionalism
- Effective decision-making and problem-solving skills
- Initiative and innovative thinking
- Commitment to personal and professional development
- Strong communication skills and the ability to build trusting relationships
- Demonstrates role model behaviours with excellent attendance and timekeeping
Rewards: Competitive basic salary between £27,000-£30,000 per annum. Comprehensive training from day one with ongoing coaching and development.
Interested in joining us as a Team Manager? To apply, please submit your CV to Lesley.Miller@spicerhaart.co.uk. We look forward to hearing from you and potentially welcoming you to our dynamic team at Spicerhaart.
Finer Details: We Are Currently Conducting Our Selection Process Using Video Software. To Be Eligible To Proceed In Our Recruitment Process, You Will Need Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Evidence of your right to work in the UK, in the form of Passport/Birth Certificate. We will also need Proof of Address National Insurance.
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.
To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Team Manager (Move) in Essex employer: haart Estate Agents
Contact Detail:
haart Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager (Move) in Essex
✨Tip Number 1
Get to know the company inside out! Research Spicerhaart, their values, and what makes them tick. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your experience in management and how it aligns with the role. Think about specific examples where you've driven sales or improved team performance – these stories will make you stand out.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you’re proactive and serious about joining the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Team Manager (Move) in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Manager role. Highlight your background in management, especially in hospitality or sales, to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join Spicerhaart and how your experience aligns with our values. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and results. We love numbers, so if you’ve hit targets or improved team performance, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates!
How to prepare for a job interview at haart Estate Agents
✨Know Your Stuff
Before the interview, make sure you understand Spicerhaart's values and services. Familiarise yourself with their estate agency brands and how they operate. This will show your genuine interest in the company and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about challenges you've faced in previous roles and how you overcame them. Be ready to discuss how you would handle specific situations related to team management and customer service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.