After Sales Administrator

After Sales Administrator

Full-Time 17600 - 21000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage property sales from offer to completion, liaising with clients and stakeholders.
  • Company: Join haart Estate Agents, a leading name in the property industry.
  • Benefits: Earn a competitive salary plus bonuses, with dedicated training for career growth.
  • Why this job: Perfect for multitaskers who love engaging with people and thrive in a fast-paced environment.
  • Qualifications: Experience in administration and knowledge of the home buying process is preferred.
  • Other info: Embrace diversity and equal opportunities in a supportive workplace.

The predicted salary is between 17600 - 21000 £ per year.

haart Estate Agents are looking for a Sales Progressor to join their team to cover the Kent region. The ideal candidate will have experience of the home buying process, excel within a busy administrative role, and have a passion for delivering outstanding customer service. You will play a key role in progressing property sales from offer to successful completion, communicating with all key stakeholders along the way. If you thrive in a fast paced role, this could be the perfect opportunity for you!

What to expect as a Sales Progressor

The role will be based in either our Medway, Sheerness, or Ashford branch, and requires you to be in the office Monday – Friday, 9am- 5pm.

  • Register client details
  • Chase key stakeholders throughout the home buying process:
  • Mortgage advisers or lenders
  • Solicitors
  • Your buyer
  • The vendor (client selling the house)
  • Surveyors
  • Any other key parts to the process
  • Gather required documents to complete the sale
  • Identification
  • Mortgage agreement
  • Required insurance policies
  • Manage the home buying process to ensure successful completion

What You Need To Bring To The Table

Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process

A reputation for delivering outstanding customer service

Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry

Passionate about haart, our values and processes

A hunger to earn. A drive to work hard and reap the rewards from your dedication

As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion

What’s On Offer To You

Basic annual salary is between £22,000 to £25,000 (Depending on experience)

  • Move Manager Scheme – Quarterly bonuses for successfully converting a % of the pipeline: 65% – £250 75% – £500 85% – £750

Dedicated training and coaching to support your ongoing development

A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level

Are you good at?

Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face

Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks

Being a Team Player

Wanting to do an excellent job, not just for you but for the team and most importantly your customer

Believing in yourself and your abilities – and not being afraid to show it

The finer details

We Are Currently Conducting Some Interviews Using Video Software. To Be Eligible To Proceed In Our Recruitment Process, You Will Need

  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We’ll need evidence of your right to work in the UK, in the form of:
  • Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what\’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/ #J-18808-Ljbffr

After Sales Administrator employer: haart Estate Agents

At haart Estate Agents, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and encourages personal growth. As a Sales Progressor in our Medway, Sheerness, or Ashford branches, you will benefit from dedicated training, competitive salaries, and quarterly bonuses, all while working in a supportive environment that champions outstanding customer service and teamwork. Join us to advance your career in the property industry and make a meaningful impact in the lives of our clients.
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Contact Detail:

haart Estate Agents Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land After Sales Administrator

✨Tip Number 1

Familiarise yourself with the home buying process and the role of a Sales Progressor. Understanding the key stages and stakeholders involved will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.

✨Tip Number 2

Network with professionals in the property industry, especially those who work in estate agencies or as sales progressors. Attend local property events or join online forums to connect with others and gain insights that could give you an edge in your application.

✨Tip Number 3

Prepare for potential interview questions by practising how you would handle common scenarios in the role, such as managing multiple cases or dealing with difficult clients. This will help you articulate your problem-solving skills and customer service experience effectively.

✨Tip Number 4

Show your enthusiasm for the company and its values during the interview. Research haart Estate Agents and be ready to discuss why you want to work there specifically, which can set you apart from other candidates who may not have done their homework.

We think you need these skills to ace After Sales Administrator

Knowledge of the home buying process
Strong administrative skills
Outstanding customer service skills
Effective communication skills (verbal and written)
Multitasking abilities
Attention to detail
Relationship management
Time management skills
Problem-solving skills
Ability to work under pressure
Teamwork and collaboration
Proficiency in using office software (e.g., Microsoft Office)
Understanding of estate agency practices
Enthusiasm for continuous learning and development

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Sales Progressor. Familiarise yourself with the home buying process and the key stakeholders involved, as this knowledge will be crucial in your application.

Tailor Your CV: Highlight your administrative experience and any relevant knowledge of estate agency or residential lettings. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage multiple tasks effectively.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are passionate about the property industry and how your skills align with the values and processes of haart Estate Agents.

Prepare for Video Interviews: Since interviews may be conducted via video software, ensure you have a quiet, well-lit space for the interview. Practice common interview questions related to customer service and multitasking to showcase your suitability for the role.

How to prepare for a job interview at haart Estate Agents

✨Know the Home Buying Process

Familiarise yourself with the home buying process, as this role heavily relies on understanding each step. Be prepared to discuss your knowledge of key stakeholders like mortgage advisers, solicitors, and surveyors during the interview.

✨Showcase Your Customer Service Skills

Since delivering outstanding customer service is crucial for this position, think of examples from your past experiences where you went above and beyond for a client. Highlighting these instances will demonstrate your commitment to customer satisfaction.

✨Demonstrate Multitasking Abilities

The role requires managing multiple cases simultaneously. Prepare to share specific examples of how you've successfully juggled various responsibilities in previous roles, showcasing your organisational skills and ability to thrive in a fast-paced environment.

✨Express Enthusiasm for the Role

Show genuine passion for the property industry and for working at haart. Research the company’s values and be ready to explain why they resonate with you, as this will reflect your eagerness to contribute positively to their team.

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