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For Companies At a Glance
- Tasks: Manage the home buying process and liaise with key stakeholders to ensure smooth completions.
- Company: Join Spicerhaart, a leading name in the property industry, known for its commitment to customer service.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and dedicated training for your career growth.
- Why this job: This role offers hands-on experience in property sales and a chance to build valuable client relationships.
- Qualifications: Previous administrative experience is preferred; a passion for customer service and learning is essential.
- Other info: We embrace diversity and are an equal opportunity employer, welcoming all talented individuals.
The predicted salary is between 17500 - 22000 £ per year.
Join to apply for the After Sales Administrator role at haart Estate Agents.
Join us at haart as an After Sales Administrator, serving as the central point of contact and coordinating with all stakeholders involved in the home-buying process. In this role, your professional customer service skills will contribute to delivering a high-quality experience for our clients.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Salary & benefits
Basic annual salary is between £20,000 to £22,000 (Depending on experience). Complete on target earnings of £30,000 per year.
- Basic salary of £20,000 to £22,000 per year
- Complete on target earnings of £30,000 per year
- Quarterly bonuses for successfully converting a % of the pipeline: 65% – £250 75% – £500 85% – £750
What to expect as an After Sales Administrator
- Register client details
- Chase key stakeholders throughout the home buying process: mortgage advisers or lenders, solicitors, your buyer, the vendor (client selling the house), surveyors, any other key parts to the process
- Gather required documents to complete the sale: identification, mortgage agreement, required insurance policies
- Manage the home buying process to ensure successful completion
What You Need To Bring To The Table
- Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
- A reputation for delivering outstanding customer service
- Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
- Passionate about haart, our values and processes
- A hunger to earn. A drive to work hard and reap the rewards from your dedication
Legal requirements
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- Evidence of right to work in the UK, in the form of passport or birth certificate
- Proof of address and National Insurance
Equal opportunities
At Spicerhaart, variety makes our Company DNA come to life. We love people, and what\’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
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After Sales Administrator employer: haart Estate Agents
Contact Detail:
haart Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Administrator
✨Tip Number 1
Familiarise yourself with the home buying process and the roles of various stakeholders involved. Understanding how mortgage advisers, solicitors, and surveyors interact will help you communicate effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in previous roles. This will demonstrate your ability to engage with clients and meet their needs.
✨Tip Number 3
Highlight your multitasking abilities by discussing specific instances where you've managed multiple responsibilities simultaneously. This is crucial for the After Sales Administrator role, so be ready to share relevant experiences.
✨Tip Number 4
Research our company values and be prepared to discuss how they align with your own. Showing that you're passionate about our mission and culture can set you apart from other candidates.
We think you need these skills to ace After Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant knowledge of the estate agency or residential lettings sector. Emphasise your customer service skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to build client relationships and manage the home buying process effectively.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, multitasking, and teamwork. Provide examples of how you've successfully engaged with clients and stakeholders in previous roles.
Prepare for Video Interviews: Since interviews may be conducted via video software, practice your responses to common interview questions. Ensure you have a quiet, professional-looking space for the interview and test your technology beforehand.
How to prepare for a job interview at haart Estate Agents
✨Show Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed multiple tasks or projects, as this role requires excellent multitasking abilities.
✨Demonstrate Customer Service Excellence
Since outstanding customer service is crucial for this position, think of instances where you went above and beyond for a client. Be ready to share these stories to showcase your commitment to client satisfaction.
✨Familiarise Yourself with the Home Buying Process
Research the home buying process thoroughly. Understanding the roles of mortgage advisers, solicitors, and other stakeholders will help you answer questions confidently and demonstrate your knowledge of the industry.
✨Express Your Enthusiasm for Learning
Convey your eagerness to learn and grow within the property industry. Discuss any relevant training or courses you've undertaken, and express your desire to develop your skills further in this role.
