Oracle Service Consultant (OFS Specialist)
Oracle Service Consultant (OFS Specialist)

Oracle Service Consultant (OFS Specialist)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead Oracle Field Service projects and optimise service operations for maximum efficiency.
  • Company: Join a leading tech firm focused on innovative service solutions.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Make a real impact by transforming service operations with cutting-edge Oracle technology.
  • Qualifications: 5+ years in service operations and 3+ years with Oracle Field Service experience required.
  • Other info: Dynamic role with excellent career advancement opportunities in a collaborative environment.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions.

You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes.

Key Responsibilities
  • Lead business process discovery and requirements gathering for service management and field service operations
  • Provide domain expertise across service operations including:
  • Field service scheduling and dispatch
  • Workforce management
  • Mobile workforce enablement
  • Asset and service lifecycle management
  • Service logistics and parts management
  • SLA, entitlement, and contract management
  • Translate business needs into scalable Oracle Service and Oracle Field Service solutions
  • Oracle Field Service (OFS) Expertise
    • Design, configure, and implement Oracle Field Service solutions
    • Lead OFS implementations including:
    • Capacity and routing configuration
    • Work zones and resource management
    • Forecasting and demand planning
    • Activity types, workflows, and business rules
    • Mobility and technician experience optimization
  • Optimize scheduling performance, route optimization, and field productivity
  • Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems
  • Solution Design & Delivery
    • Act as functional lead on Oracle Service and Field Service projects
    • Partner with technical teams on integrations, data models, and architecture
    • Support UAT, go-live readiness, and post-production optimization
    • Ensure solutions align with enterprise architecture, security, and compliance standards
    Advisory & Stakeholder Engagement
    • Serve as a trusted advisor to business leaders and operational stakeholders
    • Provide best-practice guidance based on industry standards and Oracle product capabilities
    • Deliver workshops, demos, and solution walkthroughs
    • Contribute to solution roadmaps and continuous improvement initiatives
    Required Qualifications
    • 5+ years in service operations, field service transformation, or service technology consulting
    • 3+ years of hands-on experience with Oracle Field Service (OFS)
    • Proven experience delivering Oracle service-related implementations
    • Experience working in enterprise or complex operational environments
    Product & Technical Knowledge
    • Deep functional knowledge of Oracle Field Service
    • Strong understanding of Oracle Service / Oracle CX Service modules
    • Experience with:
    • Scheduling and routing engines
    • Workforce optimization
    • Mobile workforce solutions
    • API and integration concepts
    Domain Expertise
    • Strong understanding of service industries such as:
    • Utilities
    • Telecom
    • Manufacturing
    • Energy
    • Field engineering services
  • Expertise in operational KPIs, SLAs, and service performance metrics
  • Preferred Qualifications
    • Oracle certifications (OFS, Oracle CX, Oracle Cloud)
    • Experience with Oracle Integration Cloud (OIC)
    • Consulting background (system integrator, advisory, or enterprise consulting)
    Core Competencies
    • Deep product and platform expertise
    • Strong business acumen and domain understanding
    • Analytical and structured problem-solving
    • Stakeholder communication and executive-level presentation skills
    • Solution-oriented mindset
    • Ability to operate across business and technical teams

    Oracle Service Consultant (OFS Specialist) employer: HAAR Recruitment

    As an Oracle Service Consultant, you will thrive in a dynamic work environment that champions innovation and collaboration. Our company prioritises employee growth through continuous learning opportunities and offers a supportive culture that values your contributions. Located in a vibrant area, we provide unique advantages such as flexible working arrangements and access to cutting-edge technology, making us an excellent employer for those seeking meaningful and rewarding careers.
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    Contact Detail:

    HAAR Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Oracle Service Consultant (OFS Specialist)

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors to opportunities that aren’t even advertised.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its culture. Understand their products, especially Oracle Field Service solutions, and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to impress!

    ✨Tip Number 3

    Showcase your expertise! During interviews, be ready to discuss specific projects where you’ve implemented Oracle solutions or improved service operations. We love seeing candidates who can demonstrate real-world impact through their work.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to make a difference in the field of service operations.

    We think you need these skills to ace Oracle Service Consultant (OFS Specialist)

    Oracle Field Service (OFS) Expertise
    Service Operations Knowledge
    Business Process Discovery
    Requirements Gathering
    Field Service Scheduling and Dispatch
    Workforce Management
    Mobile Workforce Enablement
    Asset and Service Lifecycle Management
    SLA and Contract Management
    Capacity and Routing Configuration
    Forecasting and Demand Planning
    Integration with Oracle Fusion Service / Oracle CX / Oracle ERP
    Stakeholder Communication
    Analytical Problem-Solving
    Solution Design and Delivery

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Oracle Service Consultant role. Highlight your experience with Oracle Field Service and any relevant service operations expertise. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention specific projects or achievements that relate to the job description.

    Showcase Your Technical Skills: Since this role requires deep product knowledge, make sure to showcase your technical skills related to Oracle Field Service. Include any certifications or hands-on experience that demonstrate your expertise in the field.

    Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

    How to prepare for a job interview at HAAR Recruitment

    ✨Know Your Oracle Field Service Inside Out

    Make sure you brush up on your knowledge of Oracle Field Service (OFS) before the interview. Be ready to discuss specific features, functionalities, and how they can be applied to real-world scenarios. This will show that you’re not just familiar with the product but can also leverage it effectively.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples from your past experiences where you've successfully solved complex service operations issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to think on your feet.

    ✨Engage with Stakeholders

    Since this role involves working closely with business stakeholders, practice how you would communicate technical concepts to non-technical audiences. Think about how you can convey the value of OFS solutions in terms they understand, which will highlight your stakeholder engagement skills.

    ✨Be Ready for Technical Questions

    Expect some technical questions related to integrations, data models, and architecture. Brush up on your understanding of API concepts and how OFS integrates with other Oracle products. Being well-prepared will help you feel more confident and capable during the interview.

    Oracle Service Consultant (OFS Specialist)
    HAAR Recruitment
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