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- Tasks: Manage product quality and compliance in the fresh produce supply chain.
- Company: Join a family-owned business with over 50 years of expertise in fresh produce.
- Benefits: Enjoy a competitive salary, performance bonuses, and 25 days holiday.
- Why this job: Make a meaningful impact on sustainability and food safety while collaborating with global partners.
- Qualifications: 3-5 years in a customer-facing role within fresh produce; QCF level 5-6 required.
- Other info: This is a permanent, full-time position based in Warwickshire or London.
The predicted salary is between 40000 - 46000 £ per year.
This position requires food industry experience.
Are you passionate about ensuring top-quality fresh produce while managing supply chain challenges? Are you a fresh produce professional that thrives on delivering innovative solutions, building strong customer partnerships, and leading sustainability initiatives? Ready to make a meaningful impact by managing end-to-end product quality, compliance, and ESG strategies for a leading fresh produce supplier?
Location of the Job:
- On Site - Warwickshire
- On Site - London
Salary and Benefits Package:
- Circa £50,000-£55,000 basic salary depending upon your experience.
- Company pension scheme.
- Performance related bonus scheme - up to 15%
- 25 days holiday allowance plus bank holidays.
This is a permanent, full-time position.
About The Company:
Our client is a dynamic and long-established, family-owned business with a rich history of delivering exceptional fresh produce to markets across the globe. Specialising in the growing, packing, and marketing of tropical fruits and vegetables, they are also proud to cultivate seasonal vegetables and herbs right here in the UK. What sets them apart is their strong network of trusted partnerships with growers both locally and internationally. These collaborations enable them to provide a consistent, innovative supply of high-quality, high-value produce every week. With over 50 years of expertise, this business has built a unique infrastructure and a robust operation that seamlessly manages complex, integrated supply chains - from seed to shelf. Dedication to excellence, sustainability, and reliability is something they take great pride in, making this company a standout in their industry and an exciting place to work.
Technical Account Manager - Fresh Produce - The Job Role Details:
Are you ready to take your career to the next level? Our client is on the hunt for a passionate professional to join their dynamic team and help drive their commitment to technical excellence within fresh produce! In this exciting role, you will use your expertise to exceed customer expectations, deliver market insights, and collaborate with others to bring trade plans to life. You will play a key part in showcasing our client’s ability to manage complex global supply chains from seed to fork, all while ensuring compliance with UK and EU food safety and legal standards. If you’re skilled in technical knowledge, commercial delivery, and navigating complex supply chains, this could be the perfect opportunity for you!
Technical Account Manager - Fresh Produce - Key Responsibilities:
- Respond to technical queries, customer complaints, and crises, ensuring effective communication through meetings, audits, and briefings, while protecting brand reputation for delivering safe and compliant products.
- Strengthen customer technical partnerships to ensure alignment with strategic business plans and delivery.
- Manage product specifications and ensure systems are up to date, in line with company targets, and commercially optimised.
- Drive continuous improvement in operations and product quality, while managing non-compliance issues with customers and suppliers.
- Lead supplier technical excellence programs, ensuring compliance, sustainability, and ethical standards are met.
- Oversee product quality improvement plans and ESG strategy delivery, focusing on climate change, water management, responsible farming, and waste management.
- Analyse and understand the full supply chain, costing models, and key commercial reports on yield and wastage to support procurement, commercial, and supply chain teams in successfully delivering sourcing and trade plans.
Technical Account Manager - Fresh Produce - Ideal Person Skills & Qualifications:
- QCF level 5-6 in a relevant academic discipline.
- 3-5 years’ experience in a head office retail customer-facing role, ideally in technical, commercial, or procurement functions within a short shelf-life food supplier, particularly fresh produce, with direct interaction with UK operations.
- Proven track record in managing complex, commercially driven supply chains.
- Strong project management skills, meeting deadlines consistently.
- Excellent communication skills honed through direct engagement with demanding customers.
- Strong multitasking, organisational, and prioritisation abilities.
- Fluent in English (written and verbal) - Additional languages are a plus.
Essential Requirements:
- UK Driver's License: A valid UK driver's license is required for the role.
- Flexibility to Travel: You must also be flexible to travel to UK sites and occasionally to international farming operations as needed.
How to apply: Please click on the apply now button.
We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.
Technical Account Manager employer: ha
Contact Detail:
ha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the fresh produce industry, especially the supply chain processes. Understanding the nuances of sourcing, compliance, and sustainability will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the food industry, particularly those involved in technical account management. Attend relevant events or join online forums to build connections that could lead to valuable insights and referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed complex supply chains or improved product quality. Real-life scenarios can demonstrate your expertise and problem-solving skills effectively.
✨Tip Number 4
Research the company’s values and sustainability initiatives. Being able to articulate how your personal values align with theirs can make a strong impression and show your commitment to their mission.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food industry, particularly in fresh produce. Emphasise your technical knowledge and any roles that involved managing supply chains or customer accounts.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fresh produce and sustainability. Mention specific examples of how you've successfully managed complex supply chains or improved product quality in previous roles.
Highlight Relevant Skills: Clearly outline your project management skills and ability to communicate effectively with customers. Include any experience you have with compliance and food safety standards, as these are crucial for this role.
Showcase Your Achievements: Quantify your achievements where possible. For instance, mention any improvements in efficiency or reductions in waste that you have contributed to in past positions. This will demonstrate your impact in previous roles.
How to prepare for a job interview at ha
✨Showcase Your Industry Knowledge
Make sure to highlight your experience in the food industry, particularly with fresh produce. Be prepared to discuss specific challenges you've faced and how you've overcome them, as this will demonstrate your expertise and understanding of the sector.
✨Demonstrate Problem-Solving Skills
Since the role involves responding to technical queries and managing crises, be ready to share examples of how you've effectively handled similar situations in the past. This will show your potential employer that you can maintain composure and find solutions under pressure.
✨Emphasise Communication Abilities
Excellent communication is key in this role. Prepare to discuss how you've built strong customer partnerships and how you ensure effective communication with stakeholders. Consider sharing specific instances where your communication skills made a significant impact.
✨Highlight Project Management Experience
Given the importance of project management in this position, be ready to talk about your experience managing complex supply chains and projects. Discuss how you prioritise tasks and meet deadlines, as this will illustrate your organisational skills and ability to handle multiple responsibilities.
