At a Glance
- Tasks: Keep our hotel sparkling clean and assist the Room Attendant team.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Join a supportive team with regular social events and wellness initiatives.
- Why this job: Be part of a recognised Great Place to Work with career progression opportunities.
- Qualifications: Previous housekeeping experience preferred, but training is provided.
The predicted salary is between 22000 - 26000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Housekeeping Steward to join our Housekeeping team at The Londoner Hotel, this role comes with forward career progression.
OverviewAn amazing opportunity to join our Londoner Housekeeping team as a Housekeeping Steward. As a Housekeeping Steward, you will be responsible for ensuring the public areas of the hotel are always clean and tidy. You will assist with implementation of general housekeeping standards for the hotel along with other ad hoc housekeeping duties. This may include supporting the Room Attendant team with any duties they may have. You will ensure that a high level of customer satisfaction is delivered at all times in line with our core values and standards of always exceeding guest expectations.
About YouPrevious housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. Training will however be provided. You must be able to demonstrate excellent attention to detail and customer service skills. Being able to communicate with a basic level of English is a minimum requirement. You should always have a flexible approach and be able to work well with others in a team.
Company Benefits- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation: Competitive salary
House Steward in London employer: H57-HK - Stewards-LO
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where hospitality professionals can thrive. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and numerous growth opportunities, including access to our Edwardian Academy for ongoing training. Join us at London's first 'Super Boutique' hotel and enjoy unique benefits such as complimentary meals, preferential accommodation rates, and a supportive team environment that celebrates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land House Steward in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at The Londoner or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Londoner and ask to speak with someone from the housekeeping team. A friendly face can make a lasting impression.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for guests, as this is key in hospitality.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace House Steward in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share why you want to be part of The Londoner and how you can contribute to our unique atmosphere. We want to see your enthusiasm for creating memorable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous housekeeping or cleaning experience, especially in a 4- or 5-star hotel. We’re looking for attention to detail and customer service skills, so don’t hold back on showcasing what you’ve done in the past that aligns with our standards.
Keep It Clear and Concise:We appreciate a straightforward application! Keep your language clear and to the point. Avoid fluff and focus on what makes you a great fit for the Housekeeping Steward role. Remember, we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at The Londoner. We can’t wait to hear from you!
How to prepare for a job interview at H57-HK - Stewards-LO
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Housekeeping Steward. Familiarise yourself with the hotel’s standards and values, especially their commitment to customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Experience
If you've got previous housekeeping or cleaning experience, be ready to talk about it! Share specific examples of your attention to detail and how you’ve contributed to a team in the past. This will demonstrate your capability and fit for the role at The Londoner.
✨Be Team-Oriented
Since teamwork is key in this role, think of examples where you’ve worked well with others. Highlight your flexible approach and how you handle challenges within a team. This will show that you can adapt and thrive in a collaborative environment.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training programs available or how the hotel supports career progression. This not only shows your enthusiasm but also helps you gauge if The Londoner is the right fit for you.
