At a Glance
- Tasks: Keep our hotel sparkling clean and assist the Room Attendant team.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Flexible team environment with opportunities for promotion and development.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Previous housekeeping experience preferred, but training is provided.
The predicted salary is between 24000 - 30000 € per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Housekeeping Steward to join our Housekeeping team at The Londoner Hotel, this role comes with forward career progression.
OverviewAn amazing opportunity to join our Londoner Housekeeping team as a Housekeeping Steward. As a Housekeeping Steward, you will be responsible for ensuring the public areas of the hotel are always clean and tidy. You will assist with implementation of general housekeeping standards for the hotel along with other ad hoc housekeeping duties. This may include supporting the Room Attendant team with any duties they may have. You will ensure that a high level of customer satisfaction is delivered at all times in line with our core values and standards of always exceeding guest expectations.
About YouPrevious housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. Training will however be provided. You must be able to demonstrate excellent attention to detail and customer service skills. Being able to communicate with a basic level of English is a minimum requirement. You should always have a flexible approach and be able to work well with others in a team.
Company Benefits- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
House Steward employer: H57-HK - Stewards-LO
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where your talents and ambitions can truly shine. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and numerous opportunities for career progression within our award-winning hotel. Join us at London’s first ‘Super Boutique’ hotel, where you will be part of a team that not only meets but exceeds guest expectations, all while enjoying a range of benefits designed to support your growth and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land House Steward
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Leicester Square and soak in the vibe of The Londoner. Understanding the atmosphere and what makes it unique will help you connect with the team during your chat.
✨Tip Number 2
Show off your personality! When you meet the hiring team, let your passion for hospitality shine through. Share stories about your previous experiences and how they’ve shaped your customer service skills. We love a good story!
✨Tip Number 3
Ask questions! Don’t be shy to inquire about the team culture or the training opportunities available. This shows us that you’re genuinely interested in growing with The Londoner and not just looking for any job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace House Steward
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the House Steward role at The Londoner. Highlight any relevant experience in housekeeping or customer service, and connect it to our values of exceeding guest expectations.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Londoner!
How to prepare for a job interview at H57-HK - Stewards-LO
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Housekeeping Steward. Familiarise yourself with the hotel’s standards and values, especially their commitment to customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Experience
If you've got previous housekeeping or cleaning experience, be ready to talk about it! Share specific examples of how you maintained cleanliness and contributed to guest satisfaction in your past roles. This will demonstrate your capability and attention to detail, which are crucial for this job.
✨Team Player Vibes
The Londoner values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated with colleagues to achieve a common goal or helped out when needed. This will highlight your flexible approach and ability to fit into their team culture.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions! Inquire about the training programs available or how the hotel supports career progression. This shows that you’re not just looking for a job, but are also keen on growing within the company.
