At a Glance
- Tasks: Ensure rooms are cleaned to the highest standard and assist guests with their needs.
- Company: Join the vibrant Housekeeping team at The May Fair Hotel.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Why this job: Fast track your career in a supportive environment with excellent training.
- Qualifications: Previous housekeeping experience preferred but training provided.
- Other info: Enjoy regular social events and opportunities for promotion.
The predicted salary is between 20000 - 30000 £ per year.
An amazing opportunity to join the Housekeeping team at The May Fair Hotel. This role comes with excellent training and fast track career progression.
Responsibilities
- As a Room Attendant you will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner.
- You will work as a team, supporting your colleagues where necessary. This may include performing some ad hoc Housekeeping duties.
- You will greet every guest you meet with warmth helping with their needs where you can otherwise directing them to someone else who can assist.
- You will ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations at all times.
About You
- Previous housekeeping experience is required ideally within a 5-star hotel operation. Training will however be provided.
- Demonstrates excellent attention to detail and customer service skills.
- Is able to communicate with a basic command of English as a minimum.
- Has a positive attitude and approach to work.
- Understands the importance of teamwork and working together with others.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Room Attendant in City of Westminster employer: H55-Housekeepers-MF
Contact Detail:
H55-Housekeepers-MF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in City of Westminster
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The May Fair Hotel. Familiarise yourself with their values and what makes them stand out. This will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! As a Room Attendant, you'll be interacting with guests regularly. Think of scenarios where you can showcase your positive attitude and attention to detail. Role-play with a friend if you can!
✨Tip Number 3
Teamwork is key! Be ready to discuss how you've worked in teams before. Share examples of how you supported colleagues or tackled challenges together. It shows you're a team player, which is super important in this role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Room Attendant in City of Westminster
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous housekeeping experience you have, especially if it's in a 5-star hotel. We want to see how your background aligns with the role of Room Attendant.
Attention to Detail is Key: In your application, emphasise your attention to detail and customer service skills. This is super important for us at The May Fair Hotel, as we strive to exceed guest expectations every time.
Keep It Friendly: Since you'll be interacting with guests, let your personality shine through! Use a warm and friendly tone in your application to show us that you can create a welcoming atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at H55-Housekeepers-MF
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the importance of cleanliness and customer service in a 5-star hotel setting. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've got previous housekeeping experience, be ready to discuss it! Share specific examples of how you maintained high standards and worked as part of a team. If you don’t have direct experience, think about transferable skills from other jobs that demonstrate your attention to detail and customer service.
✨Practice Your Communication Skills
Since a basic command of English is required, practice speaking clearly and confidently. You might be asked to describe how you would handle certain situations with guests, so think about how you can communicate effectively while maintaining a warm and friendly tone.
✨Emphasise Teamwork
The role involves working closely with others, so be prepared to discuss your teamwork skills. Think of examples where you supported colleagues or contributed to a positive work environment. Highlighting your ability to collaborate will show that you’re a great fit for their team.
