At a Glance
- Tasks: Support the Executive Housekeeper in managing daily operations and supervising a large team.
- Company: Join The Londoner, a chic 5-star luxury hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a dynamic team delivering exceptional luxury service to guests.
- Qualifications: Experience in a 5-star hotel with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are currently recruiting for a Deputy Housekeeper to join the Londoner, one of our 5 Star Luxury Hotels. You will help oversee a large, diverse team, maintain impeccable room and public‑area standards, and ensure that every guest experiences the refined luxury and attention to detail that The Londoner is known for.
Overview- Support the Executive Housekeeper in managing daily housekeeping operations across rooms, public areas, and back‑of‑house spaces.
- Supervise, train, and motivate a large housekeeping team, ensuring consistent 5‑star service delivery.
- Conduct inspections, uphold brand standards, and ensure flawless presentation throughout the hotel.
- Manage linen, amenities, and equipment, ensuring efficient stock control and budget alignment.
- Respond to guest requests, special preferences, and VIP arrangements with speed and discretion.
- Ensure all housekeeping practices meet legal, hygiene, and safety standards.
- Work closely with Front Office, Engineering, and Guest Services to deliver seamless operations.
- Proven experience as an Assistant Housekeeper, Deputy Housekeeper, or senior supervisor in a 5‑star hotel.
- Strong leadership skills with the ability to inspire and develop large teams.
- Exceptional eye for detail and passion for luxury service.
- Organised, proactive, and confident in managing fast‑paced operations.
- Knowledge of housekeeping systems, linen management, and quality control.
- A warm, guest‑focused approach with excellent communication skills.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Deputy Housekeeper employer: H55-Housekeepers-LO
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where luxury meets ambition. As a Deputy Housekeeper, you will benefit from competitive salaries, extensive training opportunities, and a supportive environment that prioritises employee wellbeing and growth. With access to unique perks such as complimentary stays and preferential rates, The Londoner ensures that every team member feels valued and inspired to deliver outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Housekeeper
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at The Londoner or similar hotels. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience in housekeeping, consider creating a portfolio that highlights your achievements and any special projects you've led. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Prepare for the interview like it’s a five-star service! Research The Londoner, understand their values, and think about how your experience aligns with their standards. Practice common interview questions and be ready to discuss how you’d handle specific situations in a luxury hotel setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Londoner. Let’s get you that Deputy Housekeeper role!
We think you need these skills to ace Deputy Housekeeper
Some tips for your application 🫡
Show Your Passion for Luxury Service:When writing your application, let your love for luxury service shine through. We want to see how you can bring that 5-star experience to life, so share examples of how you've gone above and beyond in previous roles.
Highlight Your Leadership Skills:As a Deputy Housekeeper, you'll be leading a diverse team. Make sure to showcase your leadership experience in your application. Tell us about times you've motivated or trained others, and how you’ve maintained high standards in fast-paced environments.
Be Detail-Oriented:Attention to detail is key in our world. In your written application, demonstrate your meticulous nature by providing specific examples of how you've ensured quality control and upheld brand standards in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Londoner. Don’t miss out!
How to prepare for a job interview at H55-Housekeepers-LO
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Londoner’s values and standards. Research their approach to luxury service and be ready to discuss how your experience aligns with their expectations. This shows you’re genuinely interested in the role and the company.
✨Show Off Your Leadership Skills
As a Deputy Housekeeper, you’ll need to inspire and manage a large team. Prepare examples of how you’ve successfully led teams in the past, focusing on training, motivation, and maintaining high standards. Be ready to share specific situations where your leadership made a difference.
✨Attention to Detail is Key
The Londoner prides itself on impeccable presentation. During the interview, highlight your keen eye for detail. You might even want to mention any systems or processes you’ve implemented in previous roles that ensured quality control and cleanliness.
✨Be Guest-Focused
Demonstrate your warm, guest-focused approach by sharing stories about how you’ve gone above and beyond for guests in the past. Discuss how you handle special requests or VIP arrangements, as this will show that you understand the importance of exceptional service in a 5-star environment.
