At a Glance
- Tasks: Supervise the housekeeping team and maintain high cleanliness standards.
- Company: Join The Londoner Hotel, a prestigious 4-5 star establishment.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Enjoy regular social events and opportunities for professional development.
- Why this job: Fast track your career in a supportive and dynamic environment.
- Qualifications: Previous supervisory experience in housekeeping is essential.
The predicted salary is between 25000 - 30000 € per year.
An amazing opportunity to join the team in Housekeeping at The Londoner Hotel as a Housekeeper. This role comes with excellent training and fast track career progression.
Responsibilities
- Supervising the housekeeping team, ensuring standards are maintained and delivered at all times within both rooms and public areas.
- Providing clear feedback to Room Attendants and House Stewards if their areas are not up to the required standards and providing training where necessary.
- Providing training to all new starters, ensuring that they have the appropriate buddy in place for a duration of time that enables them to reach and maintain the high standards of cleanliness that is required.
- Ensuring a high level of customer service is delivered at all times in line with our core values and standards which are to exceed guest expectations.
About You
- Previous housekeeping supervisory experience is required ideally within a 4- or 5-star hotel operation.
- The ability to lead, train, coach and develop a team.
- Demonstrates excellent attention to detail and customer service skills.
- Able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many.
- Understands the importance of teamwork and works collaboratively with other departments.
Company Benefits Package
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Housekeeper in City of Westminster employer: H55-Housekeepers-LO
The Londoner Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With competitive salaries, extensive training programmes, and opportunities for career progression, team members are supported in their growth while enjoying benefits like complimentary meals, preferential accommodation rates, and regular social events. Join us to be part of a dedicated team that values excellence in service and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Housekeeper role.
✨Tip Number 2
Show off your skills! If you’ve got previous housekeeping experience, be ready to discuss specific examples of how you maintained high standards and trained others. We want to see your passion for cleanliness and customer service!
✨Tip Number 3
Prepare for the interview! Research The Londoner Hotel and understand their values. Be ready to explain how you can contribute to exceeding guest expectations and maintaining teamwork across departments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our amazing training and career progression options.
We think you need these skills to ace Housekeeper in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous housekeeping supervisory experience. We want to see how you've led teams and maintained high standards in your past roles, especially in 4- or 5-star hotels.
Show Off Your Customer Service Skills:In your application, emphasise your attention to detail and customer service skills. We love candidates who can demonstrate how they’ve exceeded guest expectations in their previous jobs.
Be Clear and Respectful:Since English may not be the first language for everyone, make sure your application is clear and easy to understand. We appreciate good communication skills, so keep it friendly and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity at The Londoner Hotel.
How to prepare for a job interview at H55-Housekeepers-LO
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge and supervisory experience. Be ready to discuss specific examples of how you've maintained high standards in previous roles, especially in a 4- or 5-star hotel setting.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading and training teams. Think of instances where you successfully coached team members or resolved conflicts, as this will demonstrate your ability to manage and develop a team effectively.
✨Communicate Clearly
Since you'll be working with a diverse team, practice clear and respectful communication. Be ready to share how you've adapted your communication style to ensure everyone understands, especially when language barriers exist.
✨Emphasise Customer Service
Highlight your commitment to delivering excellent customer service. Share stories that illustrate how you've gone above and beyond to exceed guest expectations, as this aligns perfectly with the hotel's core values.
