At a Glance
- Tasks: Support the Executive Housekeeper in managing daily operations and leading a diverse team.
- Company: Join The Londoner, a chic 5-star luxury hotel in the heart of Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a dynamic team delivering exceptional luxury service and guest experiences.
- Qualifications: Experience in a 5-star hotel with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are currently recruiting for a Deputy Housekeeper to join the Londoner, one of our 5 Star Luxury Hotels. You will help oversee a large, diverse team, maintain impeccable room and public‑area standards, and ensure that every guest experiences the refined luxury and attention to detail that The Londoner is known for.
Overview- Support the Executive Housekeeper in managing daily housekeeping operations across rooms, public areas, and back‑of‑house spaces.
- Supervise, train, and motivate a large housekeeping team, ensuring consistent 5‑star service delivery.
- Conduct inspections, uphold brand standards, and ensure flawless presentation throughout the hotel.
- Manage linen, amenities, and equipment, ensuring efficient stock control and budget alignment.
- Respond to guest requests, special preferences, and VIP arrangements with speed and discretion.
- Ensure all housekeeping practices meet legal, hygiene, and safety standards.
- Work closely with Front Office, Engineering, and Guest Services to deliver seamless operations.
- Proven experience as an Assistant Housekeeper, Deputy Housekeeper, or senior supervisor in a 5‑star hotel.
- Strong leadership skills with the ability to inspire and develop large teams.
- Exceptional eye for detail and passion for luxury service.
- Organised, proactive, and confident in managing fast‑paced operations.
- Knowledge of housekeeping systems, linen management, and quality control.
- A warm, guest‑focused approach with excellent communication skills.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Deputy Housekeeper in City of Westminster employer: H55-Housekeepers-LO
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where luxury meets ambition. As a Deputy Housekeeper, you will benefit from competitive salaries, extensive training opportunities, and a supportive environment that prioritises employee wellbeing and growth. With regular social events and a focus on team development, The Londoner ensures that every team member feels valued and inspired to deliver outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Housekeeper in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. They might have insider info on openings or even put in a good word for you.
✨Tip Number 2
Show up in style! If you're applying for the Deputy Housekeeper role, consider visiting The Londoner and chatting with staff. It shows initiative and gives you a chance to make a memorable impression.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of housekeeping standards and practices. Be ready to discuss how you can maintain the impeccable service that The Londoner is known for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Deputy Housekeeper in City of Westminster
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your previous experience in housekeeping roles. We want to see how you've managed teams and maintained high standards in a 5-star environment, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key in this role, use your application to demonstrate your meticulous nature. Mention specific examples of how you've ensured flawless presentation and upheld brand standards in your past positions.
Express Your Passion for Luxury Service:Let us know why you love working in luxury hospitality! Share your enthusiasm for providing exceptional guest experiences and how you’ve gone above and beyond to meet guest needs in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Londoner!
How to prepare for a job interview at H55-Housekeepers-LO
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping operations and standards, especially in a 5-star environment. Familiarise yourself with The Londoner's values and how they prioritise luxury service, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing and motivating teams. Prepare examples of how you've successfully trained staff or improved service delivery in previous roles. This is crucial for a Deputy Housekeeper position, so highlight your leadership style and how you inspire others.
✨Attention to Detail is Key
Since the role demands an exceptional eye for detail, come prepared with specific examples of how you've maintained high standards in cleanliness and presentation. You might even want to mention any systems or processes you've implemented to ensure quality control.
✨Be Guest-Focused
Demonstrate your warm, guest-focused approach by sharing stories of how you've gone above and beyond for guests in the past. Whether it’s handling special requests or ensuring VIP arrangements, showing that you understand the importance of guest satisfaction will set you apart.
