Our client is a well-established independent prestige automotive retailer with an outstanding reputation for supplying exceptional luxury, performance and specialist vehicles.
Due to continued growth, they are looking to appoint an experienced Showroom Manager to oversee the day-to-day operation of their showroom and deliver an outstanding customer experience.
This is an exciting opportunity to join a passionate team where quality, professionalism and attention to detail are at the heart of everything they do.
The Role
As Showroom Manager, you will take ownership of the daily running of the showroom, ensuring every customer enjoys a first-class buying experience while maintaining the highest standards of presentation and operational excellence.
Working closely with the Sales, Workshop and Vehicle Preparation teams, you'll ensure vehicles are retail-ready, appointments run smoothly and the showroom consistently reflects the premium standards of the business.
Key Responsibilities
- Oversee the day-to-day running of the showroom.
- Deliver an exceptional customer journey from initial enquiry through to vehicle handover.
- Welcome customers and ensure a professional first impression at all times.
- Coordinate customer appointments, showroom visits and vehicle collections.
- Ensure all showroom vehicles are presented to an exceptional standard.
- Work closely with the valeting, detailing and workshop teams to ensure preparation deadlines are achieved.
- Manage showroom displays, vehicle merchandising and stock presentation.
- Coordinate vehicle movements between preparation, workshop and showroom.
- Ensure online vehicle listings remain accurate and professionally presented.
- Maintain accurate vehicle files and sales administration.
- Support marketing activity, showroom events and customer hospitality.
- Monitor showroom appearance, cleanliness and health & safety standards.
- Drive continuous improvements in customer satisfaction and showroom operations.
About You
We're looking for someone who is passionate about delivering outstanding customer service and thrives within a premium retail or automotive environment.
You'll ideally have experience in one or more of the following:
- Dealership or showroom management
- Luxury retail
- Premium hospitality
- Customer experience management
You’ll also demonstrate:
- Excellent communication and relationship-building skills.
- Outstanding organisational and time management abilities.
- Strong administrative and IT skills.
- Exceptional attention to detail.
- A proactive, hands-on approach.
- Confidence working with discerning and high-value customers.
Full UK driving licence.
Prestige or luxury automotive industry experience.
Vehicle handovers.
Stock merchandising and showroom presentation.
Vehicle photography and online advertising.
Social media or digital marketing exposure.
In Return
- Competitive salary depending on experience.
- Opportunity to join an established and respected prestige automotive business.
- Friendly, supportive team.
- The opportunity to work with an exceptional range of luxury, performance and specialist vehicles.
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Senior Detailer / Manager - Automotive in Fareham employer: H2O Recruitment & Training Services Ltd
As a Commercial Valuation Surveyor in Rugby, you will join a dynamic team that values professional growth and collaboration. The company fosters a supportive work culture, offering opportunities for continuous development and the chance to build strong client relationships across the East and West Midlands. With a focus on excellence and compliance, this role not only provides meaningful work but also positions you at the forefront of the commercial property market.
Contact Details:
H2O Recruitment & Training Services Ltd Recruitment Team
