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- Tasks: Support sales and customer service while coordinating projects and orders.
- Company: Reputable organisation in the marine industry with a supportive team.
- Benefits: Flexitime, 20 days annual leave, and structured training provided.
- Other info: Office-based in Southampton with opportunities for career growth.
- Why this job: Join a dynamic team and gain valuable experience in a key role.
- Qualifications: Strong organisational skills and confident communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day‑to‑day running of the business and ensuring a high level of service delivery to clients.
Key Responsibilities
- Sales Support
- Preparation of quotations, proposals, and customer documentation
- Processing customer orders and maintaining accurate records
- Providing administrative support to the sales function
- Customer Service
- Acting as a key point of contact for existing customers
- Responding to enquiries, requests, and service‑related queries
- Managing customer expectations and maintaining strong relationships
- Order & Project Coordination
- Managing orders from initial enquiry through to completion
- Monitoring progress and proactively addressing delays
- Keeping customers informed throughout the process
- Operational Coordination
- Scheduling and coordinating engineers
- Raising purchase orders and invoices
- Liaising with internal departments including sales, engineering, logistics and finance
- Day‑to‑Day Activities
- Responding to customer emails and telephone enquiries
- Processing orders, purchase orders and invoices
- Updating internal systems and spreadsheets
- Coordinating engineer schedules
- Supporting sales of equipment and spare parts
Candidate Requirements
- Previous experience in a coordination, administrative or customer‑facing role
- Strong organisational skills with excellent attention to detail
- Confident communication skills, both written and verbal
- Proficiency in Microsoft Office (Excel and Word essential)
- Experience with Sage (desirable but not essential)
- Ability to manage multiple priorities and work effectively under pressure
- A proactive and team‑oriented approach
- Knowledge or experience within the Marine industry (commercial or naval)
Working Environment & Benefits
- Office‑based role in Southampton
- 35‑hour working week (excluding lunch breaks)
- Flexitime policy (option to compress hours and finish early on Fridays)
- 20 days annual leave plus
Sales & Service Coordinator - Marine in Eastleigh employer: H2O Recruitment & Training Services Ltd
Contact Detail:
H2O Recruitment & Training Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Coordinator - Marine in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the marine industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the marine sector. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Sales & Service Coordinator, you'll need to be confident and clear when talking to customers and colleagues. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you're proactive and serious about landing the job.
We think you need these skills to ace Sales & Service Coordinator - Marine in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales & Service Coordinator role. Highlight any relevant experience in coordination, customer service, or the marine industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Be sure to mention your organisational skills and how you handle multiple priorities – we love a proactive approach!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your confident communication style. Keep it clear, concise, and professional – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at H2O Recruitment & Training Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales & Service Coordinator. Familiarise yourself with the key responsibilities like preparing quotations and managing customer expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your previous roles where you've successfully managed multiple priorities or improved processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Since this role involves a lot of communication, practice articulating your thoughts clearly. Whether it's discussing your experience or responding to questions, being concise and confident will leave a positive impression. Don't forget to ask questions too; it shows you're engaged!
✨Research the Company
Take some time to learn about the company and its place in the marine industry. Understanding their values and services will not only help you tailor your answers but also allow you to connect your experience to their needs. Plus, it shows you're proactive and genuinely interested in joining their team.