At a Glance
- Tasks: Monitor and control orders, ensuring customer satisfaction and departmental awareness.
- Company: Join a dynamic team focused on delivering exceptional engineering solutions.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Be part of a collaborative culture that values communication and customer focus.
- Qualifications: Good IT skills, attention to detail, and a customer-focused approach are essential.
- Other info: Ideal for those with a degree in engineering or international experience.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking to fill a Commercial Engineer – Contracts Engineer to join their team! To monitor and control orders (contracts) received by the company, to ensure the expectations of our customers are satisfied, to ensure all related departments are aware of the requirements of the order and that these are achieved. Responsibilities * Monitor progress of orders through all departments against pre agreed targets, prompting where required. Ensure this information is regularly reported to sales, engineering and production personnel. * Ensure that engineering and production departments are aware of long lead time ‘sub contracted’ items that could impact on the delivery of an order. * Handle and control changes, variations and amendments to orders, ensure these are processed to gain maximum advantage. * Manage and oversee where required customer visits and inspections, ensure all departments are aware and ready for such visits. * Prepare and process customers contract documentation as agreed with the sales department and in accordance with the contract requirements. Ensure outstanding customer information is progressed in a timely manner to meet all control mileposts. * Liaise with customers to ensure agreed mileposts are achieved, if for any reason there are delays ensure that the customer is kept informed at all times. * Liaise with the sales order scheduler to ensure that contracts requiring export documentation, packing and or shipping are dealt with effectively and efficiently and in line with the customers expectations. * Liaise with sub contract packing companies as required with reference to customer packing requirements. Skills Essential: * Good IT skills, including Microsoft products including Word and Excel * Self-motivated * To be organised, accurate and have an eye for detail * Sound knowledge of Incoterms / contracts / terms and conditions of sale * Customer focused approach with excellent communication skills * Export or international experience. * To be organised, accurate and have an eye for detail Desirable: * Degree in electrical, electronic or control and engineering * Familiarity with either large OEMs and contractors or international customers
Commercial Engineer employer: H2O Recruitment Services
Contact Detail:
H2O Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Engineer
✨Tip Number 1
Familiarize yourself with Incoterms and contract management. Understanding these concepts will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have with international customers or export documentation. This will show that you are well-prepared for the specific challenges of the position.
✨Tip Number 3
Brush up on your Microsoft Word and Excel skills. Being proficient in these tools is essential for monitoring orders and reporting progress effectively.
✨Tip Number 4
Prepare examples of how you've successfully managed customer expectations in the past. This will illustrate your customer-focused approach and excellent communication skills during the interview.
We think you need these skills to ace Commercial Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Commercial Engineer position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to contract management, customer liaison, or project oversight. Use specific examples that demonstrate your ability to monitor orders and communicate effectively with various departments.
Showcase Your Skills: Clearly outline your IT skills, particularly with Microsoft Word and Excel, as well as your knowledge of Incoterms and contracts. Mention any international experience you have, as this is a desirable quality for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarizes your qualifications but also expresses your enthusiasm for the role. Make sure to address how your customer-focused approach aligns with the company's expectations.
How to prepare for a job interview at H2O Recruitment Services
✨Showcase Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your proficiency with Microsoft Word and Excel. Consider bringing examples of how you've used these tools in previous positions to enhance your work efficiency.
✨Demonstrate Your Customer Focus
This position requires a customer-focused approach, so think of specific instances where you successfully managed customer expectations or resolved issues. Highlight your communication skills and how they contributed to positive outcomes.
✨Understand Incoterms and Contracts
Make sure you have a solid understanding of Incoterms and the terms and conditions of sale. Be ready to discuss how you've applied this knowledge in past roles, especially in relation to managing contracts and orders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare examples of how you've handled changes or variations to orders in the past, ensuring you emphasize your organizational skills and attention to detail.