At a Glance
- Tasks: Manage client accounts and generate new business opportunities in a dynamic IT environment.
- Company: Established Managed Service Provider with a supportive and entrepreneurial culture.
- Benefits: Competitive salary, uncapped commission, hybrid working, and career progression.
- Other info: Enjoy training opportunities and a friendly work atmosphere.
- Why this job: Join a growing team and make an impact in the tech industry while earning great rewards.
- Qualifications: Previous B2B sales or account management experience; strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid working available – East Midlands base with flexibility
Salary: Competitive basic salary + uncapped commission + progression opportunities
The Opportunity
An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth. The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients. This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities. The role combines account growth with new business development and offers strong earning potential for commercially driven individuals.
Key Responsibilities
- Managing and developing a portfolio of client accounts
- Generating new business opportunities through outbound activity, networking and referrals
- Building pipeline and managing opportunities through to close
- Identifying upsell and cross-sell opportunities across IT services and solutions
- Working closely with technical teams to deliver tailored solutions
- Producing proposals, quotations and sales documentation
- Maintaining CRM activity and pipeline forecasting
- Building long-term customer relationships
What We’re Looking For
- Previous B2B sales or account management experience
- MSP, IT, telecoms, SaaS or technology sales experience beneficial
- Strong relationship-building and communication skills
- Commercially driven with a proactive attitude
- Comfortable with both account management and new business activity
- Organised and self-motivated
- Ability to manage multiple opportunities simultaneously
- Positive and professional approach
What’s On Offer
- Hybrid working
- Uncapped commission structure
- Established and growing business
- Supportive technical delivery team
- Training and vendor certification opportunities
- Genuine career progression into senior sales or leadership roles
- Strong earning potential for high performers
- Friendly, entrepreneurial culture
Ideal Backgrounds
Suitable backgrounds may include: MSP sales, IT reseller sales, Telecoms sales, SaaS sales, Technology account management, Managed print / document solutions sales.
Account Manager - MSP employer: H2O Recruitment Services Ltd
Join a dynamic Managed Service Provider (MSP) that champions a hybrid working model, offering flexibility and a competitive salary with uncapped commission. Our supportive and entrepreneurial culture fosters personal growth through training and career progression opportunities, making it an ideal environment for ambitious individuals eager to excel in IT sales and account management.
Contact Details:
H2O Recruitment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - MSP
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Be proactive in your job search. Instead of just waiting for roles to pop up, reach out to companies you admire directly. Express your interest in working with them and ask if they have any upcoming opportunities. You’d be surprised how many doors this can open!
✨Tip Number 3
Prepare for interviews by researching the company and its services. Understand their client base and think about how your skills can help them grow. Tailor your pitch to show how you can contribute to their success – it’ll make you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who fit the bill. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s see what we can achieve together!
We think you need these skills to ace Account Manager - MSP
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your B2B sales or account management experience, especially in MSP or IT sectors, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and your proactive attitude. Tell us why you’re excited about the opportunity and how you can contribute to our growth.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Include specific examples of how you’ve generated new business or developed client accounts. Numbers speak volumes, so if you’ve hit targets, let us know!
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the attention you deserve. Plus, it’s super easy and straightforward!
How to prepare for a job interview at H2O Recruitment Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand the Managed Service Provider (MSP) landscape. Brush up on the company's services like IT support, cloud solutions, and cybersecurity. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Relationship Skills
Since this role is all about building relationships, prepare examples of how you've successfully managed client accounts in the past. Think about specific situations where you turned a challenging client into a loyal one or generated new business through networking.
✨Be Ready to Discuss Sales Strategies
Expect questions about your approach to generating new business opportunities. Have a few strategies in mind that you've used before, especially in B2B sales. Be prepared to discuss how you identify upsell and cross-sell opportunities.
✨Demonstrate Your Organisational Skills
The ability to manage multiple opportunities is key for this role. Bring along examples of how you've organised your workload in previous positions, perhaps using CRM tools or other methods to keep track of your pipeline and forecasts.
