At a Glance
- Tasks: Manage and develop our Office Supplies category, driving growth and enhancing the online customer experience.
- Company: Join H2e Commerce, a dynamic team focused on innovation and collaboration.
- Benefits: Enjoy competitive salary, generous leave, health support, and fun team events.
- Other info: Flexible work options and excellent career growth opportunities await you!
- Why this job: Make a real impact in ecommerce while working with data and creative strategies.
- Qualifications: Experience in category management or ecommerce, with strong analytical skills.
The predicted salary is between 34875 - 42625 £ per year.
Are you commercially minded, analytical and passionate about ecommerce?
We’re looking for an Ecommerce Executive to join our Commercial team at H2e Commerce and take ownership of the development, management and presentation of our Office Supplies category across our ecommerce websites.
Internally your job title will be "Office Supplies Category Manager".
This is an exciting opportunity for someone with experience in category management, buying, merchandising, ecommerce or a similar commercial role who enjoys working with data, identifying opportunities and turning insight into action.
You’ll play a key role in shaping our product range, improving the online customer experience and supporting the continued growth of both branded and own-brand products.
This role is based on site in Winsford with one day working at home after full training. Working hours 8:00am to 4:30pm.
About the Role You’ll work collaboratively with Purchasing, Marketing, Development, Ecommerce Content and the wider Commercial team, giving you the opportunity to make a genuine impact across the business.
- Manage and develop the Office Supplies product range, identifying opportunities for growth and improvement.
- Assess new supplier and OEM product opportunities and support new product introductions.
- Identify range gaps, duplication and opportunities to rationalise or expand the product range.
- Support the development and growth of own-brand products.
- Monitor competitor activity, pricing, market trends and customer demand to identify commercial opportunities and improve our pricing position.
- Analyse sales, margins, pricing and product performance data to inform decisions and recommendations.
- Support promotional campaigns, seasonal activity and marketing initiatives.
- Work with Ecommerce Content teams to ensure products and categories are accurately structured, categorised and presented.
- Identify opportunities to improve product discoverability, on-site search, navigation and the overall customer experience.
- Review and improve category structures and online merchandising.
- Work with Development teams on website and category improvement projects.
- Support merchandising and cross-selling opportunities.
- Provide commercial insight and recommendations to support wider business decisions.
Benefits Competitive salary with annual salary reviews 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year One day birthday leave each year Death in service insurance at 3 x annual salary Pension Simply Health Plan Generous long service cash rewards from 5 years of service Cycle to work scheme Discounted Gym Memberships Staff discount on products Staff referral scheme with cash rewards GP access and mental health counselling support Yearly flu vaccinations Specsavers vision/ eye care Free parking with easy access to rail and bus routes Fun and exciting social and team building events Casual dress
Requirements
- Experience in category management, buying, merchandising, ecommerce or a similar commercial role. Preferably within stationery, business supplies or similar.
- Experience managing, developing or optimising product ranges.
- A relevant qualification in Business, Commercial, Marketing, Ecommerce or a similar subject would be beneficial.
- Strong commercial awareness and a data-driven approach to decision making.
- Advanced Excel skills and confidence working with large datasets.
- The ability to analyse sales, margin, pricing and competitor data and turn insight into practical recommendations.
- Strong organisational skills and excellent attention to detail.
- The ability to manage multiple priorities and projects simultaneously.
- Strong communication and stakeholder management skills.
- A proactive approach, with the confidence to identify opportunities and improvements independently
Ecommerce Executive in Wharton employer: H2ecommerce
H2eCommerce is an excellent employer, offering a dynamic work environment in Winsford where collaboration and innovation thrive. With a strong focus on employee growth, you will have access to professional development opportunities while working alongside a supportive team dedicated to driving success in e-commerce. The hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Executive in Wharton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like H2ecommerce, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like H2ecommerce!
We think you need these skills to ace Ecommerce Executive in Wharton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at H2ecommerce, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at H2ecommerce and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show H2ecommerce that you’re ready to jump in and contribute right away!
How to prepare for a job interview at H2ecommerce
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
