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- Tasks: Assist customers with checkout issues and provide product advice to close sales.
- Company: Join a fun and supportive team at a growing sales company.
- Benefits: Competitive salary, commission, 30 days leave, and health support.
- Why this job: Earn while you learn and celebrate your successes with a vibrant team.
- Qualifications: Experience in outbound sales and a positive, people-oriented attitude.
- Other info: Great career growth opportunities and exciting team events await you!
The predicted salary is between 25000 - 35000 £ per year.
We are looking for an Unfinished Basket Sales Advisor to join our busy and expanding team. Are customers having issues checking out? Provide assistance. Are they unsure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by offering genuine advice and knowledge, earning a nice commission for doing so.
Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of. You will receive training on our products, and we will also provide ongoing sales support training to help you progress to the top of your game. Our training is designed to maximize your confidence, increase your abilities, and help you be happy with your achievements every day.
The sales department has a great sense of fun and loves to celebrate success. The focus is on hitting goals, and we celebrate those goals when they are achieved. We have experienced, supportive, and friendly team members on hand to help you learn, and in time, you will grow into a more senior employee. We invest in our people, and as the team grows, more career opportunities become available each year. This role is based on site at our Crewe Office.
About the Role
Main Duties and Responsibilities:
- Outbound sales calling
- Promotion of own brand products
- Meet and exceed individual targets
- Advise on customer queries and recommend suitable products
- Build relationships with customers
- Accurately maintain the database
Benefits
- Competitive salary with annual salary reviews
- 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
- One day birthday leave each year
- Death in service insurance at 3 x annual salary
- Pension
- Simply Health Plan
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discounted Gym Memberships
- Staff discount on products
- Staff referral scheme with cash rewards
- GP access and mental health counselling support
- Yearly flu vaccinations
- Specsavers vision/eye care
- Free parking with easy access to rail and bus routes
- Fun and exciting social and team building events
- Casual dress
Requirements
Skills Required:
- Experience of one year or more in an outbound telesales role
- Naturally positive communicator, a real people person!
- Problem solver with a helpful nature
- Able to multitask
- Confident and enthusiastic with a friendly disposition
- Team player
- Positive ‘can-do’ attitude
- Attention to detail and high levels of accuracy
- Competent with Excel
- IT literate
- Ability to actively listen, influence, and negotiate with customers
Unfinished Basket Sales Advisor employer: H2eCommerce
Contact Detail:
H2eCommerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unfinished Basket Sales Advisor
✨Tip Number 1
Get to know the products inside out! The more you understand what you're selling, the better you'll be at helping customers make decisions. Use our training resources to boost your product knowledge and confidence.
✨Tip Number 2
Practice your communication skills! Being a positive communicator is key in sales. Try role-playing with friends or family to get comfortable with handling customer queries and objections.
✨Tip Number 3
Build relationships with potential customers. Follow up on leads and show genuine interest in their needs. A friendly chat can go a long way in closing that sale!
✨Tip Number 4
Don’t forget to celebrate your wins, no matter how small! Keeping a positive mindset will help you stay motivated and focused on hitting those targets. And remember, apply through our website for the best chance at landing the job!
We think you need these skills to ace Unfinished Basket Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude. Remember, we’re looking for a people person who can connect with customers!
Tailor Your Application: Make sure to tailor your application to the Unfinished Basket Sales Advisor role. Highlight any relevant experience in outbound sales and how you've helped customers in the past. This will show us that you understand what the job is all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at H2eCommerce
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with the products you'll be selling. Understanding the features and benefits will help you answer questions confidently and show that you're genuinely interested in helping customers.
✨Practice Your Communication Skills
As a Unfinished Basket Sales Advisor, being a positive communicator is key. Practice your speaking skills with a friend or family member, focusing on clarity and enthusiasm. This will help you convey your helpful nature during the interview.
✨Prepare for Common Sales Scenarios
Think about potential customer queries and how you would handle them. Prepare examples of how you've solved problems in the past, as this will demonstrate your problem-solving abilities and your 'can-do' attitude.
✨Show Your Team Spirit
Since the role involves working closely with a team, be ready to discuss your experiences as a team player. Share examples of how you've collaborated with others to achieve goals, and express your excitement about contributing to a fun and supportive environment.