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For Companies At a Glance
- Tasks: Engage customers through outbound calls and help them complete their purchases.
- Company: Join a dynamic team focused on sales and customer satisfaction in Crewe.
- Benefits: Enjoy competitive pay, annual leave, gym discounts, and fun team events.
- Why this job: Be part of a supportive culture that celebrates success and offers growth opportunities.
- Qualifications: One year of outbound telesales experience and a positive, problem-solving attitude required.
- Other info: Receive ongoing training and support to boost your sales skills and confidence.
Role Overview
Main Duties and Responsibilities:
- Outbound sales calling
- Promotion of own brand products
- Meet and exceed individual targets
- Advise on customer queries and recommend suitable products
- Build relationships with customers
- Accurately maintain the database
About the Role
We are looking for an Unfinished Basket Sales Advisor to join our busy and expanding team. Are customers having issues checking out? Provide assistance. Are they unsure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by offering genuine advice and knowledge, earning a nice OTE commission for doing so. Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of.
You will receive training on our products, and we will also provide ongoing sales support training to help you progress to the top of your game. Our training is designed to maximize your confidence, increase your abilities, and help you be happy with your achievements every day. The sales department has a great sense of fun and loves to celebrate success. The focus is on hitting goals, and we celebrate those goals when they are achieved. We have experienced, supportive, and friendly team members on hand to help you learn, and in time, you will grow into a more senior employee. We invest in our people, and as the team grows, more career opportunities become available each year.
This role is based on site at our Crewe Office.
Benefits
- Competitive salary with annual salary reviews
- 29 days annual leave with an additional day of leave for each full year spent with the company, up to 34 days per year
- Genuine potential for career progression and training with clear development objectives and support
- Death in service insurance at 3 x annual salary
- Pension
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discounted Gym Memberships
- Staff discount on products
- Staff recognition scheme
- Staff referral scheme with cash rewards
- GP access and mental health counselling support
- Yearly flu vaccinations
- Specsavers vision/eye care
- Free parking with easy access to rail and bus routes
- Fun and exciting social and team building events
Essential Skills
Skills Required:
- Experience of one year or more in an outbound telesales role
- Naturally positive communicator, a real people person!
- Problem solver with a helpful nature
- Able to multitask
- Confident and enthusiastic with a friendly disposition
- Team player
- Positive ‘can-do’ attitude
- Attention to detail and high levels of accuracy
- Competent with Excel
- IT literate
- Ability to actively listen, influence, and negotiate with customers
Unfinished Basket Sales Advisor employer: H2eCommerce
Contact Detail:
H2eCommerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unfinished Basket Sales Advisor
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what we offer will help you provide genuine advice to customers, which is crucial for the Unfinished Basket Sales Advisor role.
✨Tip Number 2
Practice your outbound sales techniques. Since this role involves making calls to customers, being comfortable with sales pitches and handling objections will set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've successfully resolved customer issues in the past, as this will demonstrate your ability to assist customers effectively.
✨Tip Number 4
Emphasise your teamwork abilities. We value a supportive team environment, so sharing experiences where you've collaborated with others to achieve goals can highlight your fit for our culture.
We think you need these skills to ace Unfinished Basket Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales and customer service. Emphasise any achievements in meeting sales targets and your ability to build relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as your problem-solving abilities and positive communication style.
Showcase Relevant Experience: In your application, provide examples of how you've successfully handled customer queries and closed sales in previous roles. Use metrics where possible to demonstrate your success.
Highlight Teamwork and Training: Mention any experience you have working in a team environment and your willingness to learn. The company values training and development, so express your eagerness to grow within the role.
How to prepare for a job interview at H2eCommerce
✨Show Your Sales Skills
Be prepared to discuss your previous experience in outbound sales. Highlight specific examples where you successfully closed deals or exceeded targets, as this role heavily relies on sales performance.
✨Demonstrate Your People Skills
As a Unfinished Basket Sales Advisor, you'll need to connect with customers. Practice showcasing your communication skills and how you build relationships. Be ready to share instances where you've helped customers resolve issues.
✨Know the Products Inside Out
Familiarise yourself with the brand's products before the interview. Being knowledgeable will not only impress the interviewers but also show that you're genuinely interested in the role and can provide valuable advice to customers.
✨Exhibit a Positive Attitude
The company values a positive 'can-do' attitude. During the interview, maintain an enthusiastic demeanour and express your eagerness to contribute to the team's success. This will resonate well with the interviewers.
