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For Companies At a Glance
- Tasks: Engage with customers over the phone, providing advice and closing sales on our ink and toner products.
- Company: Join H2eCommerce, a leading specialist in printer consumables with a strong reputation for quality and service.
- Benefits: Enjoy competitive pay, bonuses, 29 days leave, career progression, and fun team events.
- Why this job: Be part of a supportive, close-knit team that celebrates success and values great customer service.
- Qualifications: One year of outbound telesales experience, strong communication skills, and a positive attitude are essential.
- Other info: No cold calling involved; all customers have reached out to us!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Outbound Sales Advisor to join our busy and expanding team with no cold calling. Alongside a fair salary, you will earn commission based on your sales conversions OTE. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of.
As a sales advisor you will have direct, telephone contact with our customers. There is no cold calling in this role; all of our customers have reached out to us and you will provide good advice and offer a great range of our own branded ink and toner products. The conversations are varied: one minute you will be helping an individual and the next you will be advising a large business on their requirements. You will advise, remove any doubts and close the deal. Thanks to your natural manner as a real 'people person' and the product training received from us, you will be able to sell. Targets are realistic and you will be able to earn a good monthly bonus on top of your salary. How much the bonus is, is all down to you and your selling skills.
Our experienced team members and product training will help you to reach realistic, set targets and earn monthly bonuses from your sales - the sky's the limit! With this support, you will grow into a more senior employee with great career opportunities. The role is based on site in our Crewe office.
About the Role
The focus of this varied role is to provide outstanding customer service and to reach sales targets - we are a team that loves to celebrate achieving goals!
As a sales advisor, you will:
- Have direct telephone contact with customers who have reached out to us.
- Answer questions and advise customers on our products and which would best suit their needs.
- Adapt your communication style to suit our varied customer base.
- Provide great customer service, remove any doubts, and close deals.
Our sales department is a lovely, close-knit team with a great sense of humour. If you share our passion for success and great customer service, we look forward to welcoming you as a sales advisor; apply today!
Benefits
- Competitive salary with annual salary reviews
- 29 days annual leave with an additional day of leave for each full year spent with the company, up to 34 days per year
- Genuine potential for career progression and training with clear development objectives and support
- Death in service insurance at 3 x annual salary
- Pension
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discounted Gym Memberships
- Staff discount on products
- Staff recognition scheme
- Staff referral scheme with cash rewards
- GP access and mental health counselling support
- Yearly flu vaccinations
- Specsavers vision/ eye care
- Free parking with easy access to rail and bus routes
- Fun and exciting social and team building events
Essential Skills
The ideal applicant will possess:
- Experience of one year or more in an outbound telesales role
- A naturally positive communicator with the ability to actively listen, influence and negotiate with customers
- A problem-solver with a helpful nature
- A confident and enthusiastic team player with a friendly disposition
- The ability to multitask with high levels of accuracy and attention to detail
- IT literate, including competency with Excel
This role would particularly suit candidates with experience in telesales roles as a sales advisor, telesales executive, outbound sales advisor, outbound sales agent, or similar role; apply today!
Locations
Outbound Sales Advisor in Crewe, Cheshire employer: H2eCommerce
Contact Detail:
H2eCommerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Advisor in Crewe, Cheshire
✨Tip Number 1
Familiarise yourself with our products and services. Knowing the ins and outs of our ink and toner offerings will not only boost your confidence but also help you engage effectively with customers, making it easier to close deals.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with a diverse range of customers, being able to adapt your tone and approach is crucial. Role-playing different customer scenarios can help you prepare for various interactions.
✨Tip Number 3
Showcase your problem-solving abilities. During the interview, be ready to discuss how you've successfully handled customer objections in the past. This will demonstrate your capability to remove doubts and close sales effectively.
✨Tip Number 4
Emphasise your teamwork spirit. Our sales team thrives on collaboration and a good sense of humour, so share examples of how you've contributed to a positive team environment in previous roles to show you're a great fit.
We think you need these skills to ace Outbound Sales Advisor in Crewe, Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales or telesales roles. Emphasise your communication skills, problem-solving abilities, and any achievements in meeting sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully influenced customers and closed deals in previous roles.
Showcase Your People Skills: In your application, highlight your ability to adapt your communication style to different customers. Provide examples of how you've effectively engaged with both individuals and businesses in past experiences.
Research the Company: Familiarise yourself with H2eCommerce and their products. Understanding their brand and values will help you tailor your application and demonstrate your enthusiasm for joining their team.
How to prepare for a job interview at H2eCommerce
✨Show Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully closed deals or exceeded targets, as this role heavily relies on your ability to sell effectively.
✨Demonstrate Customer Service Excellence
Since the role involves direct contact with customers, showcase your customer service skills. Prepare to share instances where you resolved customer issues or provided exceptional service, as this will be key to succeeding in the interview.
✨Adaptability is Key
The job requires you to communicate with a diverse range of customers. Be ready to discuss how you adapt your communication style to suit different audiences, whether they are individuals or large businesses.
✨Emphasise Team Spirit
This position is part of a close-knit team, so it's important to convey your ability to work well with others. Share experiences that demonstrate your teamwork and how you contribute to a positive work environment.
