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- Tasks: Assist customers with checkout issues and provide product advice to close sales.
- Company: Join a fun and expanding team in a supportive sales environment.
- Benefits: Competitive salary, commission, 30 days leave, and health support.
- Why this job: Earn while you learn and celebrate your successes with a vibrant team.
- Qualifications: Experience in outbound sales and a positive, people-oriented attitude.
- Other info: Great career growth opportunities and exciting team events await you!
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Unfinished Basket Sales Advisor to join our busy and expanding team. Are customers having issues checking out? Provide assistance. Are they unsure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by offering genuine advice and knowledge, earning a nice commission for doing so.
Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of. You will receive training on our products, and we will also provide ongoing sales support training to help you progress to the top of your game. Our training is designed to maximize your confidence, increase your abilities, and help you be happy with your achievements every day.
The sales department has a great sense of fun and loves to celebrate success. The focus is on hitting goals, and we celebrate those goals when they are achieved. We have experienced, supportive, and friendly team members on hand to help you learn, and in time, you will grow into a more senior employee. We invest in our people, and as the team grows, more career opportunities become available each year. This role is based on site at our Crewe Office.
About the Role
Main Duties and Responsibilities:
- Outbound sales calling
- Promotion of own brand products
- Meet and exceed individual targets
- Advise on customer queries and recommend suitable products
- Build relationships with customers
- Accurately maintain the database
Benefits
- Competitive salary with annual salary reviews
- 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
- One day birthday leave each year
- Death in service insurance at 3 x annual salary
- Pension
- Simply Health Plan
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discounted Gym Memberships
- Staff discount on products
- Staff referral scheme with cash rewards
- GP access and mental health counselling support
- Yearly flu vaccinations
- Specsavers vision/ eye care
- Free parking with easy access to rail and bus routes
- Fun and exciting social and team building events
- Casual dress
Requirements
Skills Required:
- Experience of one year or more in an outbound telesales role
- Naturally positive communicator, a real people person!
- Problem solver with a helpful nature
- Able to multitask
- Confident and enthusiastic with a friendly disposition
- Team player
- Positive can-do attitude
- Attention to detail and high levels of accuracy
- Competent with Excel
- IT literate
- Ability to actively listen, influence, and negotiate with customers
Locations
Unfinished Basket Sales Advisor in Cheshire, Crewe employer: H2eCommerce
Contact Detail:
H2eCommerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unfinished Basket Sales Advisor in Cheshire, Crewe
✨Tip Number 1
Get to know the products inside out! When you're chatting with customers, your knowledge will shine through and help build trust. Plus, it’ll make it easier for you to recommend the right products.
✨Tip Number 2
Practice your communication skills! Being a people person is key in sales. Try role-playing with friends or family to boost your confidence and get comfortable with handling different customer scenarios.
✨Tip Number 3
Don’t shy away from asking questions during your training! The more you learn, the better you'll be at solving customer issues and closing those sales. Remember, we’re all here to support each other!
✨Tip Number 4
Keep track of your progress and celebrate your wins, no matter how small! This will keep you motivated and help you hit those targets. And hey, don’t forget to apply through our website for the best chance at landing that role!
We think you need these skills to ace Unfinished Basket Sales Advisor in Cheshire, Crewe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for a positive communicator who can connect with customers.
Tailor Your Application: Make sure to tailor your application to the Unfinished Basket Sales Advisor role. Highlight any relevant experience in outbound sales and how you’ve helped customers in the past. This will show us that you understand what the job is all about!
Be Specific About Your Skills: Don’t just list your skills; give us examples of how you’ve used them! If you’re a problem solver or a multitasker, share a quick story that demonstrates these abilities. We love seeing how you can bring value to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the details about the role and our company. Plus, it shows us you’re serious about joining our fun and supportive team!
How to prepare for a job interview at H2eCommerce
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with the products you'll be selling. Understanding the features and benefits will help you provide genuine advice to customers, which is key for an Unfinished Basket Sales Advisor.
✨Show Off Your People Skills
Since this role requires a naturally positive communicator, practice showcasing your people skills during the interview. Be ready to share examples of how you've successfully built relationships with customers in the past.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific situations where you've solved customer issues or helped close a sale. Highlighting your problem-solving skills will show that you're the right fit for assisting customers who are unsure about their purchases.
✨Emphasise Your Team Spirit
This role thrives in a supportive team environment, so be sure to express your enthusiasm for teamwork. Share experiences where you've collaborated with others to achieve goals, as this will resonate well with the company's culture.