At a Glance
- Tasks: Sell innovative tax technology solutions and manage customer relationships across EMEA.
- Company: Join a leading cloud tax compliance platform that's AI-first and rapidly growing.
- Benefits: Competitive salary, flexible hybrid working, and a supportive team culture.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Make an impact in a billion-dollar tech company while utilising cutting-edge AI tools.
- Qualifications: 4+ years in B2B sales, knowledge of VAT, and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
A great opportunity to join a market-leading cloud tax compliance platform that processes billions of API calls and millions of tax returns annually. The platform is AI-first and embedded across ecommerce, retail, software, and logistics. Established, profitable, and growing.
Responsibilities:
- Sell the company's complete range of tax technology solutions and services to existing customers across the EMEA region.
- Manage a pipeline of cross-sell and upsell opportunities within a set of existing accounts, achieving and exceeding monthly booking goals.
- Establish and grow professional relationships at all levels up to executive, build lead-generation campaigns, and use networking to increase sales.
- Deliver engaging sales presentations and webinars, negotiate contracts and pricing, and collaborate closely with Customer Success to ensure satisfaction and retention.
- Work in a hybrid model: 1-2 days per week from the London office.
Candidate:
- 4+ years of experience in B2B selling of managed services, SaaS software or VAT-related services with a proven quota-carrying track record.
- Knowledge of indirect tax or VAT is required.
- Experience in establishing communication and engagement with customers, coordinating across accounts, and balancing multiple sales opportunities.
- Territory and account planning discipline.
- Specialised knowledge of the retail, software, logistics, finance, accounting or tax industries is a distinct advantage.
- Comfortable using AI tools and curious about how AI can drive efficiency.
Package:
Competitive salary and benefits package within a well-established billion-dollar technology company. Flexibility through hybrid working (1-2 days at the London office) and a supportive, culture-driven team.
Customer Account Manager – Tax Technology / SaaS – London (Hybrid) employer: h2 Recruit
Join a dynamic and innovative team at a leading cloud tax compliance platform, where you will have the opportunity to thrive in a supportive, culture-driven environment. With a competitive salary and benefits package, along with flexible hybrid working arrangements, this role offers not only professional growth but also the chance to engage with cutting-edge AI technology in a rapidly expanding market. Be part of a company that values your contributions and fosters meaningful relationships across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager – Tax Technology / SaaS – London (Hybrid)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Customer Account Manager role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience with B2B selling and tax technology solutions in detail. Be ready to share specific examples of how you've successfully managed accounts and driven sales. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors to refine your pitch. Focus on articulating how your skills align with the responsibilities of the role, especially around upselling and cross-selling opportunities.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that job!
We think you need these skills to ace Customer Account Manager – Tax Technology / SaaS – London (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Account Manager. Highlight your experience in B2B selling, especially in SaaS or tax-related services, and don’t forget to mention any relevant achievements that showcase your quota-carrying track record.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about tax technology and how your skills align with our needs. Be sure to mention your familiarity with AI tools and how they can enhance customer engagement.
Showcase Your Relationship-Building Skills:In your application, emphasise your ability to establish and grow professional relationships. We want to see examples of how you've successfully engaged with customers at various levels and how you’ve managed upsell opportunities in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at h2 Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of tax technology and SaaS solutions. Familiarise yourself with the company's offerings and how they fit into the market. Being able to discuss specific products and their benefits will show that you're genuinely interested and prepared.
✨Showcase Your Sales Skills
Prepare to share examples from your past experiences where you've successfully managed accounts, cross-sold, or upsold services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in a clear and compelling way.
✨Build Rapport
Since this role involves establishing relationships with customers, practice building rapport during the interview. Be personable, ask questions about the interviewers' experiences, and demonstrate your ability to connect with others. This will reflect your potential to engage with clients effectively.
✨Embrace AI Tools
Given the company's focus on AI, be ready to discuss how you've used AI tools in your previous roles or how you see them enhancing customer engagement and sales processes. Showing curiosity and knowledge about AI will set you apart as a forward-thinking candidate.
