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- Tasks: Become a Service Advisor while gaining hands-on experience in the automotive industry.
- Company: Join H W Martin Fleet Maintenance, a leader in vehicle maintenance solutions.
- Benefits: Competitive pay, outstanding training, and professional development opportunities.
- Other info: Enjoy a dynamic work environment with access to industry-leading facilities.
- Why this job: Kickstart your career with a bespoke apprenticeship and become an expert in customer service.
- Qualifications: No prior experience needed, just a passion for customer service and learning.
The predicted salary is between 18000 - 25000 £ per year.
H W Martin Fleet Maintenance Ltd have a vacancy for a Service Advisor Apprentice based at Blackwell, Derbyshire (J28, M1). Competitive pay + Outstanding Training + other Benefits.
The H. W. Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers. Our dealership is looking for a Service Advisor Apprentice who will complete a Customer Service Specialist (level 3) Apprenticeship Programme.
The apprenticeship programme is a bespoke programme developed specifically to ensure that you develop the knowledge, skills and behaviours required to become a Service Advisor within the automotive industry. On successful completion of this apprenticeship, you will be awarded the L3 customer service specialist apprenticeship standard as well as nationally accredited and recognised unit certificates covering sales and vehicle parts.
This level 3 apprenticeship develops advanced skills, knowledge and behaviours allowing you to become an expert in the organisation's products and services. You will be a referral point who provides specialist information which supports sales, customer service and service departments in achieving key objectives. You will also be eligible to join the Institute of Customer Service as an individual member at a professional level.
Over the duration of 18 months, you will receive a combination of face-to-face workplace visits with our specialist Skills Coaches, virtual classroom masterclass teaching seminars, workplace coaching and mentoring, and online training and support.
About us: With extensive high-quality workshop facilities, H W Martin Fleet Maintenance Ltd provide maintenance solutions to the H.W. Martin Group fleet of nearly 1000 vehicles and equipment. We also have a long-standing list of commercial customers. The reliable and proactive service offered is widely recognised as being industry leading.
Next Steps: If you are looking for a new challenge and feel you have the skills to take on this role then please submit your CV. We are an equal opportunities employer and welcome applications from any suitably qualified persons.
Service Advisor Apprentice employer: H W Martin
Contact Detail:
H W Martin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Apprentice
✨Tip Number 1
Get to know the company! Research H W Martin Fleet Maintenance Ltd and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview! Think about common questions for a Service Advisor role and practice your answers. Show off your customer service skills and how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining H W Martin Fleet Maintenance Ltd and ready to kickstart your career in the automotive industry.
We think you need these skills to ace Service Advisor Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor Apprentice role. Highlight any customer service experience or skills that relate to the automotive industry. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the apprenticeship and why you think you'd be a great fit. Let us know what excites you about working with H W Martin Fleet Maintenance Ltd.
Show Off Your Skills: In your application, don’t forget to showcase any relevant skills or experiences that align with the Customer Service Specialist apprenticeship. We’re looking for those who can provide top-notch service and support to our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you’ve got!
How to prepare for a job interview at H W Martin
✨Know Your Stuff
Before the interview, make sure you research H W Martin Fleet Maintenance Ltd and understand their services. Familiarise yourself with the automotive industry, especially customer service roles. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Skills
Think about examples from your past experiences that demonstrate your customer service skills. Whether it's a part-time job or a school project, be ready to discuss how you've handled customer interactions or resolved issues. This will highlight your suitability for the Service Advisor Apprentice role.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the apprenticeship programme, the team you'll be working with, or the company's future plans. It shows you're engaged and eager to learn more about the opportunity.
✨Dress the Part
Even though it’s an apprenticeship, first impressions matter! Dress smartly and professionally for your interview. This not only reflects your seriousness about the role but also aligns with the professional environment of the automotive industry.