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- Tasks: Join us as a Parts Advisor, sourcing and managing vehicle parts in a dynamic workshop.
- Company: H. W. Martin Group has been a leader in construction and waste recycling since 1976.
- Benefits: Enjoy 33 days annual leave, life assurance, a pension scheme, and a discretionary bonus.
- Why this job: Be part of a fast-paced team delivering top-notch customer service in a supportive environment.
- Qualifications: Experience in motor vehicles and dealer management systems is essential; strong communication skills are a must.
- Other info: This is a permanent role with a competitive hourly rate and opportunities for growth.
Location: Blackwell, Derbyshire (J28, M1)
Hours: On a two week shift pattern
Hourly rate: Competitive and relevant to experience
Additional benefits: 33 days annual leave, rising to 36 days after 10 years (inc. Bank Holidays), Employee Assistance Programme, Life assurance, and Fully Paid Company Pension Scheme, Discretionary Bonus Scheme.
Contract Type: Permanent
The Opportunity:
The H. W. Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers. The Martin Group of Companies (Est. 1976) provide specialist services to the construction and waste recycling industries, with an annual turnover of more than £270m. The H W Martin group operates a large fleet of vehicles and plant, maintained by our modern extensive workshops at the head office site. We are a DAF parts and service dealership.
Are you a driven, enthusiastic, and motivated Parts Advisor? Do you thrive in a fast-paced environment? Can you deliver first class customer service? If the answer is yes, then we want to hear from you as we are looking to recruit an experienced Parts Advisor in our busy DAF / Fleet workshops based at Head office. Interested? You should be, carry on reading below.
Responsibilities, Duties, and Experience:
- To carry out day to day tasks in the parts environments including sourcing vehicle parts, buying stock in and locating it as required.
- Procuring orders for offsite customers.
- Processing job cards and electronic administration.
- Liaising with Chargehands and Technicians as required to enable efficient and cost-effective repairs to customers vehicles.
- To drive company vehicles as required by the role.
- To give the highest levels of customer care and act in a courteous manner to all customers.
- To work proactively in a safe and responsible manner in line with H W Martin Group policies and procedures.
- To maintain the highest levels of housekeeping.
- To carry out additional duties as directed by directors and managers.
- Ability to work well as part of a team and independently.
- Good time management.
- Attention to detail.
- Confident and professional communication skills.
- Excellent administration skills.
- Recent Motor vehicle experience with Dealer Management Systems.
We are an equal opportunities employer and welcome applications from any suitably qualified persons.
Please refer to our Candidate Privacy Notice to see how we manage your data, which can be found on our website.
Contact Detail:
H.W. Martin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor (Motor Trade)
✨Tip Number 1
Familiarise yourself with the DAF brand and its parts. Understanding the specific components and systems used in DAF vehicles will give you an edge during interviews, as it shows your commitment and knowledge of the role.
✨Tip Number 2
Network with professionals in the motor trade industry. Attend local automotive events or join online forums to connect with current Parts Advisors or technicians. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you've provided excellent customer service or resolved conflicts, as these experiences are crucial for a Parts Advisor role.
✨Tip Number 4
Showcase your organisational skills. Be ready to discuss how you manage inventory and handle multiple tasks efficiently, as this is key in a fast-paced environment like the one at H. W. Martin Group.
We think you need these skills to ace Parts Advisor (Motor Trade)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor trade, particularly any roles as a Parts Advisor. Emphasise your customer service skills and familiarity with Dealer Management Systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to thrive in a fast-paced environment and your commitment to delivering excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your skills related to sourcing vehicle parts, processing orders, and effective communication. Use examples from previous roles to illustrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor role.
How to prepare for a job interview at H.W. Martin Group
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. Being able to discuss specific parts and their applications will demonstrate your expertise and enthusiasm for the role.
✨Showcase Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond to assist customers, as this is crucial for a Parts Advisor.
✨Understand the Company
Research H. W. Martin Group and its operations. Knowing about their services, values, and the importance of customer care will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Teamwork
Be ready to discuss your experience working in a team environment. Provide examples of how you collaborated with colleagues to achieve common goals, as teamwork is essential in a busy workshop setting.
