At a Glance
- Tasks: Be the friendly face of our company, managing calls and welcoming visitors.
- Company: Join H.W. Kaufman Group, a leader in innovative insurance solutions.
- Benefits: Part-time hours, competitive salary, and a supportive team environment.
- Other info: Flexible working hours with opportunities for growth in a dynamic setting.
- Why this job: Make a difference by providing exceptional service to clients and partners.
- Qualifications: Strong communication skills and a professional attitude.
The predicted salary is between 24000 - 30000 £ per year.
At H.W. Kaufman Group, we are committed to providing unsurpassed service to insurance brokers, agents and carriers. Our mission is to make the lives of our broker and agent partners easier and more successful. We are fully dedicated to serving their unique challenges by providing access to coverage for difficult risks requiring innovative solutions on a regional, national, and international basis.
Each of the distinct companies in Kaufman benefits from being a part of our global network. That collective connection allows us to better judge risk and provide the highest level of service to our clients and partners.
Our reception team provides a professional and welcoming front-of-house experience, ensuring that all telephone calls and visitors are responded to efficiently and treated courteously. They support with the smooth running of the reception area and assist with general administrative and facilities-related tasks.
This is a part-time role (4 days per week) based in the office. We operate a rota system to ensure that reception is covered 08:15-17:15 each day Monday to Thursday (working pattern is either 08:15–16:15 or 09:15–17:15 with a 1‑hour unpaid lunch break). Please note that you must be available to start by the 5th May and you must be able to work unrestricted in the UK as we cannot provide visa sponsorship for this role now or in the future.
This is also a 4 days / week role (Mon-Thurs) in the office and the salary range provided is the FTE.
Duties and Key Responsibilities:- Reception
- Outlook
- Word
- Excel
- Teams
- You must act with integrity.
- You must act with due care, skill and diligence.
- You must be open and cooperative with FCA, PRA and other regulators.
- You must pay due regard to the interests of customers and treat them fairly.
- You must observe proper standard of market conduct.
Receptionist employer: H.W. Kaufman Group
At H.W. Kaufman Group, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a part-time Receptionist, you will enjoy a balanced work schedule while contributing to a team that values professionalism and integrity. With opportunities for personal growth and development within our global network, you'll be part of a company dedicated to making a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research H.W. Kaufman Group and understand their mission and values. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your communication skills. As a receptionist, you'll be the face of the company, so practice speaking clearly and confidently. Remember, it's all about making a great first impression!
✨Tip Number 3
Don’t forget to highlight your organisational skills! Talk about how you manage multiple tasks and keep everything running smoothly. Use examples from past experiences to demonstrate how you can contribute to the efficient operation of the reception area.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. Good luck, we’re rooting for you!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at H.W. Kaufman Group. Highlight your relevant experience and skills, especially those related to customer service and administrative tasks, to show us you're the perfect fit.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H.W. Kaufman Group
✨Know the Company Inside Out
Before your interview, take some time to research H.W. Kaufman Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Practice Your Reception Skills
As a receptionist, you'll be the first point of contact for clients and visitors. Practise your phone etiquette and how you would greet someone in person. Consider doing mock interviews with a friend where you can role-play different scenarios you might encounter at the reception desk.
✨Highlight Your Administrative Experience
Make sure to showcase any previous experience you have with administrative tasks, especially using tools like Outlook, Word, Excel, and Teams. Be ready to discuss specific examples of how you've used these tools to improve efficiency or solve problems in past roles.
✨Demonstrate Your Customer Service Skills
Customer service is key in this role. Prepare to share examples of how you've handled difficult situations with customers or clients in the past. Emphasise your ability to remain calm under pressure and your commitment to treating everyone with respect and courtesy.
