At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join Kaufman Group, a leader in innovative insurance solutions.
- Benefits: Part-time hours, flexible shifts, and a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while making connections.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Opportunity for growth and learning in a dynamic workplace.
The predicted salary is between 24000 - 30000 £ per year.
Kaufman Group is committed to providing unsurpassed service to insurance brokers, agents and carriers. Our reception team provides a professional and welcoming front-of-house experience, ensuring that all telephone calls and visitors are responded to efficiently and treated courteously. They support the smooth running of the reception area and assist with general administrative and facilities-related tasks.
This is a part-time role (4 days per week) based in the office. We operate a rota system to ensure that reception is covered 08:15-17:15 each day Monday to Thursday (working pattern is either 08:15–16:15 or 09:15–17:15 with a 1‑hour unpaid lunch break).
Reception & Front of House- Maintain a tidy and presentable reception area at all times.
- Greet and register visitors, liaising with building security as needed.
- Operate the reception desk and switchboard, ensuring calls and enquiries are handled promptly and professionally.
- Support meeting room bookings, set-up, and refreshments.
- Issue Gherkin passes for new starters and temporary staff.
- Handle incoming and outgoing mail, couriers, taxis.
- Ensure consistent front desk coverage by adjusting start, finish, and lunch times as needed.
- Provide general administrative assistance to the office as required.
- Support internal events and in-house meetings.
- Assist with office organisation and upkeep.
- Help manage stationery, toners, business cards, and other office supplies.
- Assist with ordering flowers, milk, fruit, kitchen consumables, and other regular supplies.
- Report building, maintenance, and cleaning issues.
- Liaise with suppliers and service providers when necessary.
- Help replenish toiletries, hand soaps, and paper towels in office bathrooms.
- Assist with facilities-related consumables (e.g., coffee machines, zip taps, confidential waste, plants).
Work as a team to ensure that the front desk is staffed at all times within business hours (08:15am to 5:15pm). Flexibility to adjust working hours when required by the business or to cover holidays. Ensure the front desk is always covered during early closures/events until staff leave the building.
Vacature Receptie medewerker in London employer: H.W. Kaufman Group
Contact Detail:
H.W. Kaufman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vacature Receptie medewerker in London
✨Tip Number 1
Make sure to research Kaufman Group before your interview. Knowing their values and how they serve their clients will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your greeting and phone etiquette! As a reception team member, you'll be the first point of contact, so being warm and professional is key. We recommend doing a mock call with a friend to nail it down.
✨Tip Number 3
Show off your organisational skills during the interview. Talk about any past experiences where you managed multiple tasks or supported events. This will highlight your ability to keep the reception area running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Vacature Receptie medewerker in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any previous reception or administrative roles you've had, and don’t forget to mention your ability to handle calls and visitors with professionalism.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining Kaufman Group and how you can contribute to our front-of-house experience. Keep it friendly and professional, just like the role requires.
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked collaboratively in a busy environment. This will show us that you understand the importance of keeping the reception area running smoothly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H.W. Kaufman Group
✨Know the Company Inside Out
Before your interview, take some time to research Kaufman Group. Understand their commitment to service and how they support insurance brokers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Front-of-House Skills
As a reception medewerker, you'll be the first point of contact. Prepare examples of how you've handled visitors or calls in previous roles. Highlight your ability to maintain a tidy and welcoming environment, as well as your experience with administrative tasks.
✨Demonstrate Flexibility and Teamwork
Kaufman values teamwork and flexibility. Be ready to discuss how you've worked with others to ensure smooth operations in a busy environment. Share instances where you've adjusted your schedule to meet business needs or covered for colleagues.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions about the role, the team dynamics, or how Kaufman supports its employees. This shows your enthusiasm and helps you gauge if the company is the right fit for you.