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- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join Kaufman Group, a leader in innovative insurance solutions.
- Benefits: Part-time hours, competitive salary, and a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while making connections.
- Qualifications: Strong communication skills and a positive attitude.
- Other info: Flexible working hours with opportunities for growth.
The predicted salary is between 24000 - 30000 £ per year.
Kaufman Group is committed to providing unsurpassed service to insurance brokers, agents, and carriers. We are dedicated to serving their unique challenges by providing access to coverage for difficult risks requiring innovative solutions on a regional, national, and international basis. Each of the distinct companies in Kaufman benefits from being a part of our global network, allowing us to better judge risk and provide the highest level of service to our clients and partners.
Our reception team provides a professional and welcoming front-of-house experience, ensuring that all telephone calls and visitors are responded to efficiently and treated courteously. They support the smooth running of the reception area and assist with general administrative and facilities-related tasks.
This is a part-time role (4 days per week) based in the office. We operate a rota system to ensure that reception is covered 08:15-17:15 each day Monday to Thursday (working pattern is either 08:15–16:15 or 09:15–17:15 with a 1-hour unpaid lunch break).
Reception & Front of House:
- Maintain a tidy and presentable reception area at all times.
- Greet and register visitors, liaising with building security as needed.
- Operate the reception desk and switchboard, ensuring calls and enquiries are handled promptly and professionally.
- Support meeting room bookings, set-up, and refreshments.
- Issue Gherkin passes for new starters and temporary staff.
- Handle incoming and outgoing mail, couriers, taxis.
- Ensure consistent front desk coverage by adjusting start, finish, and lunch times as needed.
Administrative Support:
- Provide general administrative assistance to the office as required.
- Support internal events and in-house meetings.
- Assist with office organisation and upkeep.
- Help manage stationery, toners, business cards, and other office supplies.
- Assist with ordering flowers, milk, fruit, kitchen consumables, and other regular supplies.
Facilities Support:
- Report building, maintenance, and cleaning issues.
- Liaise with suppliers and service providers when necessary.
- Help replenish toiletries, hand soaps, and paper towels in office bathrooms.
- Assist with facilities-related consumables (e.g., coffee machines, zip taps, confidential waste, plants).
Work as a team to ensure that the front desk is staffed at all times within business hours (08:15am to 5:15pm). Flexibility to adjust working hours when required by the business or to cover holidays. Ensure the front desk is always covered during early closures/events until staff leave the building.
Balie - receptiemedewerker in London employer: H.W. Kaufman Group
Contact Detail:
H.W. Kaufman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balie - receptiemedewerker in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research Kaufman Group and understand their values and services. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your communication skills. As a reception team member, you'll be the face of the company, so practice how you greet people and handle calls. A friendly, professional attitude goes a long way!
✨Tip Number 3
Don’t forget to highlight your organisational skills! Talk about any experience you have with managing supplies or supporting events. Showing that you can keep things running smoothly will definitely impress them.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Kaufman Group. Good luck!
We think you need these skills to ace Balie - receptiemedewerker in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves greeting visitors.
Tailor Your Application: Make sure to tailor your application to the specific role at Kaufman Group. Highlight your relevant experience in reception and administrative tasks, and mention how you can contribute to creating a welcoming front-of-house experience.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H.W. Kaufman Group
✨Know the Company Inside Out
Before your interview, take some time to research Kaufman Group. Understand their commitment to service and how they support insurance brokers. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a reception team member, you'll be the first point of contact. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle calls and visitors with professionalism and courtesy.
✨Demonstrate Organisational Skills
The role involves managing various tasks simultaneously. Be ready to discuss how you stay organised and prioritise your workload. You might even want to mention any tools or methods you use to keep everything running smoothly.
✨Be Flexible and Team-Oriented
Kaufman Group values teamwork and flexibility. Be prepared to talk about times when you've worked well in a team or adapted to changing circumstances. Showing that you're willing to adjust your hours or help out during busy times will make you stand out.