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- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join Kaufman Group, a leader in innovative insurance solutions.
- Benefits: Part-time hours, flexible shifts, and a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while making connections.
- Qualifications: Strong communication skills and a positive attitude.
- Other info: Perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 30000 £ per year.
Kaufman Group is committed to providing unsurpassed service to insurance brokers, agents and carriers. Our reception team provides a professional and welcoming front-of-house experience, ensuring that all telephone calls and visitors are responded to efficiently and treated courteously. They support the smooth running of the reception area and assist with general administrative and facilities-related tasks.
This is a part-time role (4 days per week) based in the office. We operate a rota system to ensure that reception is covered 08:15-17:15 each day Monday to Thursday (working pattern is either 08:15–16:15 or 09:15–17:15 with a 1‑hour unpaid lunch break).
- Reception & Front of House
- Maintain a tidy and presentable reception area at all times.
- Greet and register visitors, liaising with building security as needed.
- Operate the reception desk and switchboard, ensuring calls and enquiries are handled promptly and professionally.
- Support meeting room bookings, set-up, and refreshments.
- Issue Gherkin passes for new starters and temporary staff.
- Handle incoming and outgoing mail, couriers, taxis.
- Ensure consistent front desk coverage by adjusting start, finish, and lunch times as needed.
- Administrative Support
- Provide general administrative assistance to the office as required.
- Support internal events and in-house meetings.
- Assist with office organisation and upkeep.
- Help manage stationery, toners, business cards, and other office supplies.
- Assist with ordering flowers, milk, fruit, kitchen consumables, and other regular supplies.
- Facilities Support
- Report building, maintenance, and cleaning issues.
- Liaise with suppliers and service providers when necessary.
- Help replenish toiletries, hand soaps, and paper towels in office bathrooms.
- Assist with facilities-related consumables (e.g., coffee machines, zip taps, confidential waste, plants).
Work as a team to ensure that the front desk is staffed at all times within business hours (08:15am to 5:15pm). Flexibility to adjust working hours when required by the business or to cover holidays. Ensure the front desk is always covered during early closures/events until staff leave the building.
Vacature Receptie medewerker in City of London employer: H.W. Kaufman Group
Contact Detail:
H.W. Kaufman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vacature Receptie medewerker in City of London
✨Tip Number 1
Make sure to research Kaufman Group before your interview. Knowing their values and how they serve clients will help you connect your skills to their needs. We want to see that you understand our commitment to providing top-notch service!
✨Tip Number 2
Practice your greeting and phone etiquette! As a reception team member, you'll be the first point of contact. We love candidates who can demonstrate a warm and professional approach right from the start.
✨Tip Number 3
Show off your organisational skills during the interview. Talk about how you manage tasks and keep things running smoothly. We need someone who can juggle multiple responsibilities while keeping the reception area tidy and welcoming.
✨Tip Number 4
Don’t forget to ask questions! This shows us you're genuinely interested in the role and the company. We appreciate candidates who are eager to learn more about how they can contribute to our team.
We think you need these skills to ace Vacature Receptie medewerker in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any previous reception or administrative roles you've had, and don’t forget to mention your ability to handle calls and visitors with professionalism.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining Kaufman Group and how you can contribute to our front-of-house experience. Keep it friendly and professional, just like we are!
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked collaboratively in a busy environment. This role is all about supporting each other, so let us know how you fit into that picture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H.W. Kaufman Group
✨Know the Company Inside Out
Before your interview, take some time to research Kaufman Group. Understand their commitment to service and how they support insurance brokers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Front-of-House Skills
As a reception medewerker, you'll be the first point of contact. Prepare examples of how you've handled visitor interactions or managed phone calls in previous roles. Highlight your ability to maintain a tidy and welcoming environment, as this is crucial for the role.
✨Demonstrate Flexibility and Teamwork
Kaufman values teamwork and flexibility. Be ready to discuss how you've worked with others to ensure smooth operations in a busy environment. Mention any experiences where you adjusted your schedule to meet business needs or covered for colleagues.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, daily challenges, or how success is measured in the reception role. This shows your enthusiasm and helps you gauge if it's the right fit for you.