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- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join Kaufman Group, a leader in innovative insurance solutions.
- Benefits: Part-time hours, competitive salary, and a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while making connections.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Flexible working hours with opportunities for growth in a dynamic workplace.
The predicted salary is between 24000 - 30000 £ per year.
Kaufman Group is committed to providing unsurpassed service to insurance brokers, agents, and carriers. We are dedicated to serving their unique challenges by providing access to coverage for difficult risks requiring innovative solutions on a regional, national, and international basis. Each of the distinct companies in Kaufman benefits from being a part of our global network, allowing us to better judge risk and provide the highest level of service to our clients and partners.
Our reception team provides a professional and welcoming front-of-house experience, ensuring that all telephone calls and visitors are responded to efficiently and treated courteously. They support the smooth running of the reception area and assist with general administrative and facilities-related tasks.
This is a part-time role (4 days per week) based in the office. We operate a rota system to ensure that reception is covered 08:15-17:15 each day Monday to Thursday (working pattern is either 08:15–16:15 or 09:15–17:15 with a 1-hour unpaid lunch break).
Reception & Front of House:
- Maintain a tidy and presentable reception area at all times.
- Greet and register visitors, liaising with building security as needed.
- Operate the reception desk and switchboard, ensuring calls and enquiries are handled promptly and professionally.
- Support meeting room bookings, set-up, and refreshments.
- Issue Gherkin passes for new starters and temporary staff.
- Handle incoming and outgoing mail, couriers, taxis.
- Ensure consistent front desk coverage by adjusting start, finish, and lunch times as needed.
Administrative Support:
- Provide general administrative assistance to the office as required.
- Support internal events and in-house meetings.
- Assist with office organisation and upkeep.
- Help manage stationery, toners, business cards, and other office supplies.
- Assist with ordering flowers, milk, fruit, kitchen consumables, and other regular supplies.
Facilities Support:
- Report building, maintenance, and cleaning issues.
- Liaise with suppliers and service providers when necessary.
- Help replenish toiletries, hand soaps, and paper towels in office bathrooms.
- Assist with facilities-related consumables (e.g., coffee machines, zip taps, confidential waste, plants).
Work as a team to ensure that the front desk is staffed at all times within business hours (08:15am to 5:15pm). Flexibility to adjust working hours when required by the business or to cover holidays. Ensure the front desk is always covered during early closures/events until staff leave the building.
Balie - receptiemedewerker in City of London employer: H.W. Kaufman Group
Contact Detail:
H.W. Kaufman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balie - receptiemedewerker in City of London
✨Tip Number 1
Make sure to research Kaufman Group and understand their values. When you walk into that interview, show us that you get what they’re about and how you can contribute to their mission of providing top-notch service.
✨Tip Number 2
Practice your greeting and phone etiquette! As a reception team member, you’ll be the first point of contact. We want you to sound friendly and professional, so rehearse how you’d handle calls and welcome visitors.
✨Tip Number 3
Be ready to showcase your organisational skills. Think about examples from your past where you’ve managed multiple tasks or supported events. We love to see candidates who can juggle responsibilities with ease!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Balie - receptiemedewerker in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves greeting visitors.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in reception and administrative tasks, and show us how you can contribute to our welcoming front-of-house experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H.W. Kaufman Group
✨Know the Company Inside Out
Before your interview, take some time to research Kaufman Group. Understand their commitment to service and how they support insurance brokers. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Front-of-House Skills
As a reception team member, you'll be the first point of contact. Prepare examples of how you've handled visitor interactions or managed a busy reception area in the past. Highlight your ability to stay calm under pressure and provide excellent customer service.
✨Demonstrate Team Spirit
Kaufman Group values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you supported colleagues or contributed to a positive work environment, especially in a front-of-house setting.
✨Be Ready for Practical Scenarios
Expect situational questions about managing calls, handling mail, or dealing with unexpected issues at the reception desk. Think through how you'd approach these scenarios and be prepared to explain your thought process clearly during the interview.