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- Tasks: Support business growth by identifying opportunities and managing customer interactions.
- Company: Join a dynamic team in the healthcare sector, focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid work options, flexible hours, and opportunities for professional development.
- Why this job: Be part of a mission-driven company that values creativity and collaboration in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and strong communication skills!
- Other info: Perfect for students looking to gain real-world experience in business development.
The predicted salary is between 28800 - 43200 £ per year.
Reports to: Business Development Manager
Location: Hybrid 8.30-5pm, two set days per week in our Aylesbury Office/Home
Purpose of the role: The Commercial Support Officer supports the Business Development Manager in growing the UK business through general business development and interactions with prospective and existing customers.
General responsibilities:
- Interact and cooperate effectively with all company employees.
- Build trust, communicate effectively, drive execution, focus on customer delivery, collaborate, solve problems creatively, and demonstrate integrity.
- Establish and maintain effective working relationships across departments.
Specific responsibilities:
- Identify new business opportunities in the UK Healthcare Market.
- Conduct outbound calls to generate new opportunities and arrange meetings for the Business Development Manager.
- Maintain contact with potential customers under guidance.
- Monitor and update the sales pipeline and reports for management.
- Develop and implement marketing strategies and plans to meet company objectives.
- Assist in managing branding, content, print production, and distribution under guidance.
- Manage the company's online presence and website, including content updates and traffic monitoring.
- Research, organize, and attend exhibitions, conferences, and events, often with overnight stays.
- Organize the annual User Group meeting, including attendance.
- Support the Business Development Manager with customer research and presentation materials.
- Conduct market research for current and future products.
- Manage customer communications such as newsletters under guidance.
- Monitor healthcare press and media, providing feedback to management.
- Monitor budgets and deliver marketing activities within budget.
- Provide data and reports to senior management.
- Monitor tender opportunities and manage related documentation as needed.
- Track and complete the company's Evergreen Assessment and Carbon Reduction Plan.
- Support the creation of training videos and documentation with the Project Team.
- Assist with Information Governance Toolkit and Cyber Essentials submissions when required.
- Collaborate on GDPR compliance for marketing data collection.
Skills & Competences:
- Excellent written and verbal communication skills.
- Effective organization, project management, and planning skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and lead teams.
- Understanding of B2B marketing to the public sector.
- Proficiency in Microsoft Office applications.
- Ability to manage the end-to-end marketing process.
- Awareness of Adobe Illustrator and Premiere.
- Familiarity with OBS recording studio or similar tools.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Management
Industries: Hospitals and Healthcare
Commercial Support Officer employer: h-trak (UK)
Contact Detail:
h-trak (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Support Officer
✨Tip Number 1
Familiarise yourself with the UK healthcare market. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the healthcare sector. Attend relevant events or webinars to connect with potential colleagues and industry experts. This can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Brush up on your communication skills. Since the role involves interacting with customers and colleagues, practice articulating your thoughts clearly and confidently. Consider mock interviews to refine your delivery.
✨Tip Number 4
Showcase your organisational skills. Be prepared to discuss how you manage multiple tasks and projects effectively. Use examples from past experiences to illustrate your ability to prioritise and execute under pressure.
We think you need these skills to ace Commercial Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Commercial Support Officer. Emphasise your communication skills, project management abilities, and any experience in B2B marketing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully identified business opportunities or managed projects in the past.
Showcase Relevant Skills: In your application, clearly demonstrate your proficiency in Microsoft Office and any familiarity with tools like Adobe Illustrator or OBS recording studio. Highlight your analytical skills and ability to work independently.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar and show your proactive nature.
How to prepare for a job interview at h-trak (UK)
✨Know Your Market
Familiarise yourself with the UK healthcare market and current trends. Be prepared to discuss how you can identify new business opportunities and contribute to the company's growth in this sector.
✨Showcase Your Communication Skills
As a Commercial Support Officer, effective communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as you'll need to interact with various stakeholders.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've creatively solved problems in past roles. This will show your analytical skills and ability to think on your feet, which are crucial for this position.
✨Highlight Your Organisational Skills
Be ready to discuss your project management and planning experience. Share specific instances where you've successfully managed multiple tasks or projects, as this role requires strong organisational abilities.
