At a Glance
- Tasks: Capture smiles and create lasting memories while providing top-notch customer service.
- Company: Join the UK's largest school photography company with a vibrant team.
- Benefits: Enjoy term-time hours, competitive salary, commission, and full training.
- Other info: Flexible working hours and opportunities for extra income during quieter periods.
- Why this job: Make a difference in children's lives while developing your sales skills.
- Qualifications: Energetic personality, driving licence, and a love for meeting new people.
The predicted salary is between 19320 - 19320 £ per year.
Tempest Ltd is the nation's largest school photography company, with over 500 employees, and we are looking for an energetic people person for a permanent role in East Norfolk.
Responsibilities
- Provide an all‑round customer service experience for clients.
- Maintain relationships with the current client base and enjoy meeting new people.
- Make everyone smile, from babies and children to adults.
- Develop new business (B2B sales) by working with other photographers, driving sales strategy, and reporting results to Head Office.
- Chat with clients, keep them updated with the latest products and services, and re‑book existing customers.
Qualifications & Requirements
- Enthusiastic and energetic people person, flexible working times including early starts during the autumn term.
- More than twelve months driving experience with a full UK driving licence and any endorsements.
- Willing to travel and to undergo a DBS check, providing two referees prior to starting; date of birth for vehicle insurance purposes.
- Experience photographing in schools is an advantage but not essential; full training will be provided.
- Ability to work independently and as part of a small team.
Benefits
- Term‑time schedule, with school holidays, weekends, and quieter periods for photography.
- Starting monthly salary of £1,610, paid monthly. Commission is earned on photographs taken; a balancing payment is made if commission exceeds annual salary.
- Opportunity to earn extra income during quieter periods with the university graduation team.
- Company vehicle (taxed, insured, maintained) – discussed during interview.
- Full photographic equipment provided and expense reimbursement for authorised business‑related expenses.
- Pension scheme enrolment after 3 months of service (opt‑in sooner); life cover available from 1 August after one year.
- Professional training at start of employment and ongoing support, including Health & Safety and Manual Handling.
School Photographer and Sales Representative in Yelverton employer: H Tempest Ltd
Tempest Ltd is an exceptional employer, offering a vibrant work culture where creativity and customer service thrive. With a focus on employee growth, we provide comprehensive training and support, ensuring our team members are well-equipped to succeed in their roles. Located in East Norfolk, our term-time schedule allows for a perfect work-life balance, making it an ideal opportunity for those looking to make a meaningful impact while enjoying the benefits of school holidays and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land School Photographer and Sales Representative in Yelverton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at H Tempest Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like H Tempest Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace School Photographer and Sales Representative in Yelverton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to H Tempest Ltd:Your cover letter is your chance to shine! Tell us why you want to work at H Tempest Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at H Tempest Ltd!
How to prepare for a job interview at H Tempest Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
