At a Glance
- Tasks: Lead a dynamic team to manage cloud, security, and infrastructure solutions.
- Company: Join a forward-thinking organisation focused on digital technology innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with diverse stakeholders and drive exciting ICT projects.
- Why this job: Make a real impact by shaping secure and resilient digital solutions.
- Qualifications: Experience in managing cloud environments and leading technical teams is essential.
The Cloud, Security & Infrastructure (CSI) Manager will lead and manage the Cloud, Security and Infrastructure Team, ensuring the organisation's ICT infrastructure, networks, cloud platforms, security systems, databases, phone systems, and applications remain secure, resilient, high-performing, and customer-focused.
The successful candidate will be responsible for motivating, developing, and managing internal technical teams while coordinating external subcontractors and ICT suppliers. The role will work closely with the wider ICT Team, Business Improvement Team, and Programme and Project Office to deliver secure, scalable, and robust digital technology solutions.
Tasks
Cloud, Infrastructure & Technology Strategy
- Develop and deliver a secure hybrid cloud infrastructure strategy aligned with the Digital Technology Roadmap.
- Support the identification and evaluation of technology solutions and services.
- Lead or contribute to business case development, solution selection, and procurement of cloud, infrastructure, security software, and hardware.
- Actively contribute to the organisation's Digital Technology Roadmap and wider technology strategy.
- Lead the continued transition towards cloud-first platforms.
- Manage evergreen cloud updates and forward planning for regular cloud infrastructure improvements.
- Manage the organisation's hybrid infrastructure and configuration.
- Work closely with the Applications Manager and Applications Team to support databases and underlying technology platforms.
- Proactively monitor emerging industry, technology, security, and infrastructure trends.
Security & Compliance
- Promote and ensure the delivery of secure and resilient ICT solutions.
- Lead organisational and technical security controls to maintain Information Security Management System (ISMS) certification against ISO 27001:2022.
- Work closely with the Technical Security Manager and Infrastructure Manager to maintain appropriate security controls.
- Lead the implementation and ongoing management of a Security Information and Event Management (SIEM) solution.
- Ensure appropriate risk-based security controls and monitoring mechanisms are implemented.
- Support the security and protection of the organisation's electronic information systems.
- Assist in developing and testing contingency, incident response, disaster recovery, and business continuity plans.
- Act as a key member of the Business Continuity Incident Management Team.
Infrastructure & Service Management
- Ensure the effective operation, performance, resilience, and availability of local and wide area networks, cloud platforms, applications, databases, and communication systems.
- Lead and participate in the specification and procurement of security, network, and cloud infrastructure components.
- Manage the deployment of ICT hardware and software.
- Oversee configuration, change, and release management activities.
- Monitor applications and infrastructure to ensure performance and service availability.
- Promote ICT service management best practices.
- Provide technical support and guidance for ICT systems.
- Support the Customer Services and Applications Teams where required.
Team Leadership & Management
- Lead, motivate, manage, and develop the Cloud, Security and Infrastructure Team.
- Directly manage key technical staff, including the Technical Security Manager, Infrastructure Manager, and Infrastructure Analysts.
- Manage performance, professional development, and technical training of team members.
- Effectively allocate and manage workloads across internal staff and external subcontractors.
- Provide clear technical and operational direction to the team.
- Ensure the successful delivery of complex ICT projects and operational outcomes.
- Be accountable for all outputs delivered by the Cloud, Security and Infrastructure Team.
Supplier & Stakeholder Management
- Manage external ICT suppliers and subcontractors in accordance with contractual requirements and Service Level Agreements (SLAs).
- Build and maintain effective relationships with technology suppliers and service providers.
- Work collaboratively with senior managers and diverse business stakeholders.
- Define and deliver large-scale and complex IT and digital solutions aligned with organisational strategic priorities.
- Collaborate with the Programme and Project Office to support the continuous delivery of new and enhanced technology solutions.
Requirements
Network, Cloud & Infrastructure Management
- Demonstrable experience managing resilient enterprise computer network infrastructure.
- Experience establishing and supporting office ICT infrastructure and connectivity.
- Strong experience providing connectivity to remote applications and services.
- Experience managing hybrid cloud environments.
- Proven ability to monitor applications and infrastructure to maintain high performance and availability.
Information Security & Compliance
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Experience supporting secure information systems aligned with at least one of the following standards or frameworks:
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Cyber Essentials
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GovAssure
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ISO 27001
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Strong understanding of risk-based security controls and security monitoring.
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Knowledge of information security management and secure infrastructure practices.
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Experience with SIEM solutions is highly desirable.
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Knowledge of ISO 27001:2022 and ISMS environments.
Leadership & Team Management
- Proven experience managing, motivating, and leading internal technical teams.
- Experience managing third-party infrastructure analysts and technical resources.
- Demonstrable experience leading teams to deliver complex ICT projects.
- Strong performance management and staff development capabilities.
- Ability to provide clear leadership, technical direction, and operational guidance.
Stakeholder & Project Management
- Experience working collaboratively with senior managers and diverse stakeholders.
- Proven track record of defining and delivering IT or digital solutions of significant scale and complexity.
- Strong analytical thinking and problem-solving skills.
- Excellent organisational, project management, and time management skills.
- Ability to align technology solutions with strategic business priorities.
Commercial & Supplier Management
- Experience developing business cases for ICT and technology solutions.
- Experience procuring technical solutions, services, software, and hardware.
- Proven experience managing supplier relationships.
- Strong understanding of SLA and contract management.
- Ability to work with suppliers to develop and deliver effective technical solutions.
Key Competencies
- Strategic Technology Leadership
- Hybrid Cloud Infrastructure Management
- Cybersecurity & Information Security
- ISO 27001 / ISMS Compliance
- SIEM Management
- Network Infrastructure Management
- Team Leadership & Performance Management
- Business Continuity & Disaster Recovery
- ICT Procurement & Business Case Development
- Supplier & SLA Management
- Stakeholder Management
- Project & Change Management
- Analytical Thinking & Problem Solving
Cloud, Security & Infrastructure (CSI) Manager employer: H-Tech Supports
As a leading employer in the ICT sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Cloud, Security & Infrastructure (CSI) Manager to drive impactful digital solutions. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that values teamwork and creativity. Located in a vibrant area, we offer competitive benefits and a dynamic workplace where your contributions directly enhance our organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud, Security & Infrastructure (CSI) Manager
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including H-Tech Supports, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through H-Tech Supports
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at H-Tech Supports. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cloud, Security & Infrastructure (CSI) Manager
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at H-Tech Supports insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to H-Tech Supports that you’re committed to staying ahead in the game.
How to prepare for a job interview at H-Tech Supports
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at H-Tech Supports to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at H-Tech Supports.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
