At a Glance
- Tasks: Solve real-world mechanical and electrical problems in a dynamic engineering support role.
- Company: Join a global leader in food production machinery manufacturing.
- Benefits: Enjoy flexible hybrid working, a competitive salary, and a quarterly bonus scheme.
- Why this job: Be part of innovative R&D initiatives and collaborate with global teams to drive excellence.
- Qualifications: HND or higher in Mechanical or Electrical Engineering; experience with BOMs and PLM systems preferred.
- Other info: Optional international travel and a full home office setup provided.
The predicted salary is between 32000 - 48000 £ per year.
Sector: Manufacturing and Engineering
Full-Time | Permanent | £40,000 - £60,000 DOE
Leeds-based (Hybrid after 6 months)
Global Food Equipment Manufacturer
Are you an engineer with a sharp eye for detail, excellent diagnostic instincts, and a passion for solving real-world mechanical and electrical problems? We are looking for a technically skilled professional to join one of the world's leading manufacturers of food production machinery as a Product Support Engineer. This is not an IT role; it's a focused engineering support position where you'll identify components, interpret technical drawings, and work closely with manufacturing, engineering, customer support, and supply chain teams around the world.
What you'll be doing as Product Support Engineer:
- Reviewing engineering service reports and identifying required parts
- Analysing mechanical and electrical drawings to trace complex assemblies
- Using partial part numbers or technical images to match components
- Collaborating with manufacturing sites and field engineers globally
- Maintaining accurate records within BOMs and PLM systems
- Prioritising workloads and enquiries in line with business KPIs
- Supporting colleagues during process changes and product updates
- Identifying recurring component needs to assist proactive parts supply
- Contributing to continuous improvement initiatives
What we're looking for:
- HND or higher in Mechanical or Electrical Engineering (or similar)
- Strong understanding of industrial machinery, parts, and drawings
- Comfortable reading electrical schematics and mechanical layouts
- Confident with Excel, Outlook, and engineering data platforms
- Experience working with BOMs, PLM systems, and product lifecycle
- Excellent communication, coordination, and organisational skills
- Engineering background in food, FMCG, or manufacturing (preferred)
The package:
- £40,000 - £60,000 depending on experience
- Flexible hybrid working after 6-month onboarding (Leeds-based)
- Company laptop and full home office setup provided
- Optional international travel
- Quarterly bonus scheme
- Involvement in R&D and product innovation initiatives
Location: You'll be based at the Leeds office with hybrid working after the training period. Ideally, you'll live within 1 hour of Leeds, though flexibility is available for the right person.
If you're a problem-solving engineer who thrives behind the scenes connecting drawings to real components and helping global teams deliver excellence, apply today for immediate consideration.
Product Support Engineer in Leeds employer: H-Seventeen
Contact Detail:
H-Seventeen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer in Leeds
✨Tip Number 1
Familiarise yourself with the specific machinery and equipment used in the food production industry. Understanding the common components and their functions will give you an edge during interviews and help you demonstrate your technical knowledge.
✨Tip Number 2
Brush up on your skills in reading mechanical and electrical drawings. Being able to interpret these documents accurately is crucial for the role, so consider practising with real-world examples or online resources to enhance your confidence.
✨Tip Number 3
Network with professionals in the manufacturing and engineering sectors, especially those who work with food production machinery. Engaging with industry experts can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your experience with BOMs and PLM systems during the interview. Be ready to share specific examples of how you've used these tools in previous roles, as this will showcase your relevant expertise and problem-solving abilities.
We think you need these skills to ace Product Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering qualifications, particularly your HND or higher in Mechanical or Electrical Engineering. Emphasise your experience with industrial machinery and any relevant projects that showcase your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for engineering and detail how your skills align with the responsibilities of a Product Support Engineer. Mention specific experiences where you've successfully diagnosed mechanical or electrical issues.
Highlight Relevant Skills: Clearly outline your proficiency with tools like Excel, Outlook, and engineering data platforms. Discuss your familiarity with BOMs and PLM systems, as well as your ability to read electrical schematics and mechanical layouts.
Showcase Team Collaboration: Since the role involves working closely with various teams, include examples of past collaborations. Highlight your communication and organisational skills, and how they contributed to successful project outcomes.
How to prepare for a job interview at H-Seventeen
✨Showcase Your Technical Skills
Be prepared to discuss your experience with mechanical and electrical systems. Highlight specific projects where you've successfully diagnosed and solved problems, as this role requires a strong technical background.
✨Familiarise Yourself with Engineering Drawings
Since the job involves interpreting technical drawings, brush up on your skills in reading mechanical layouts and electrical schematics. You might be asked to explain how you would approach analysing these documents during the interview.
✨Demonstrate Collaboration Skills
This position requires working closely with various teams. Be ready to share examples of how you've effectively collaborated with others in past roles, especially in a manufacturing or engineering context.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios that test your problem-solving abilities. Think about how you would identify parts or troubleshoot issues based on limited information, as this reflects the real-world challenges you'll encounter in the role.