Store Manager in Truro

Store Manager in Truro

Truro Full-Time 30000 - 40000 € / year (est.) No home office possible
H.Samuel

At a Glance

  • Tasks: Lead a vibrant team, drive sales, and create unforgettable customer experiences.
  • Company: Join H. Samuel, a part of the world's largest diamond jewellery retailer.
  • Benefits: Enjoy competitive salary, generous discounts, and 33+ days holiday.
  • Other info: Access to training, career progression, and a supportive community.
  • Why this job: Be a role model in a fun, fashion-forward environment that celebrates individuality.
  • Qualifications: Proven leadership skills and a passion for delivering amazing customer service.

The predicted salary is between 30000 - 40000 € per year.

Our Store Managers are inspirational role models who aspire to continuously improve!

As Store Manager here at H. Samuel in Truro, you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You'll also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage and expenses for the store. Additionally, you'll oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, creating a sense of pride and willingness to exceed expectations. As the face of H. Samuel, we want you to reflect our brand, culture and customers. Our team members showcase their unique personalities with a fashion conscious, business casual dress code, celebrating their own tattoos, piercings and style.

Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores, you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special!

We're looking for suitable candidates to demonstrate the following:

  • An excellent track record of successfully achieving KPI's.
  • Experience of holding accountability for managing the commercial performance of a store.
  • Experience of leading store teams.
  • Experience of target-setting and interpreting business data.
  • An ability to inspire, coach and develop your team to maximise potential and performance.
  • Proven track record of role modelling and consistently delivering amazing customer experiences.
  • Clear passion for our products and ability to put yourself in our customers' shoes.
  • A competitive spirit.
  • Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don't miss any updates with your application.

Your Rewards:

Upon joining us as a Store Manager, you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:

  • Competitive salary including sales incentives.
  • Generous discount of up to 30% off our fabulous products from day one.
  • An annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans which offer flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 33 days holiday per year.
  • Recognised qualifications, study support and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Give As You Earn scheme - An easy way to support causes close to your heart.
  • Real Rewards - exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could shine with Signet!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Store Manager in Truro employer: H.Samuel

At H. Samuel in Truro, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers are empowered to lead with authenticity, supported by comprehensive training and development opportunities through the Signet Jewellery Academy, ensuring both personal and professional growth. With competitive salaries, generous discounts, and a commitment to employee wellbeing, we create an environment where our team can truly shine while celebrating life's special moments with our customers.

H.Samuel

Contact Detail:

H.Samuel Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Manager in Truro

Tip Number 1

Get to know the company culture before your interview. Check out H. Samuel's social media and website to see how they celebrate individuality and customer experiences. This will help you connect with the team and show you're a great fit!

Tip Number 2

Prepare for your video assessment by practising your pitch. Highlight your leadership style and how you've inspired teams in the past. Remember, they want to see your personality shine through, so be yourself!

Tip Number 3

Brush up on your knowledge of KPIs and commercial performance. Be ready to discuss how you've achieved targets in previous roles. This shows you're not just a people person but also a numbers whiz!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Store Manager in Truro

Leadership Skills
Sales Management
Customer Service Excellence
Team Development
KPI Achievement
Commercial Performance Management
Data Interpretation

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your love for jewellery and customer service shine through! We want to see how you can connect with our customers and make their special moments even more memorable.

Be Specific About Your Experience:Make sure to highlight your previous achievements in managing store performance and leading teams. We’re looking for concrete examples that demonstrate your ability to hit targets and inspire others!

Keep It Casual Yet Professional:Remember, we embrace individuality here at H. Samuel! While your application should be professional, don’t hesitate to let your personality come through. Show us who you are and why you’d fit right in with our team.

Follow Up on Your Application:After you submit your application through our website, keep an eye on your emails for updates. If you don’t hear back right away, don’t hesitate to follow up. We love proactive candidates!

How to prepare for a job interview at H.Samuel

Know Your Numbers

Before the interview, brush up on your KPIs and sales figures. Be ready to discuss how you've achieved targets in previous roles. This shows you understand the commercial side of running a store and can drive performance.

Showcase Your Leadership Style

Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead and motivate others, which is key for a Store Manager.

Embrace the Brand Culture

Familiarise yourself with H. Samuel's brand values and culture. During the interview, reflect this understanding by discussing how you would embody the brand and inspire your team to do the same. Authenticity goes a long way!

Dress the Part

Remember, H. Samuel encourages a business casual dress code that reflects individuality. Choose an outfit that showcases your personality while remaining professional. This will help you feel confident and align with the company’s vibe.