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For Companies At a Glance
- Tasks: Lead a team, provide product knowledge, and deliver amazing customer service.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer with over 270 UK stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be yourself in a fun, casual environment while growing your retail skills and career.
- Qualifications: Retail or customer service experience is essential; strong communication and selling skills are a must.
- Other info: Embrace your unique style with our business casual dress code and showcase your personality!
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it and our Store Supervisors are the people who bring that product knowledge to life!
Youll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. Youll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly wont find our Store team members suited and booted. Instead, were proud of our teams unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
Youll have retail or customer service experience, but what really sets you apart is your ability to sell. Youll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. Youll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you dont miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If youve got potential, well help you fulfil it. Weve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor - H.Samuel - Permanent - Full Time in Leeds employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - H.Samuel - Permanent - Full Time in Leeds
✨Tip Number 1
Familiarise yourself with H. Samuel's product range and the unique features of their jewellery. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in the past. Think about specific situations where you went above and beyond to meet a customer's needs.
✨Tip Number 3
Emphasise your ability to work as part of a team. Prepare to discuss how you've supported colleagues in previous roles, especially in training or mentoring new team members, as this aligns with the responsibilities of a Supervisor.
✨Tip Number 4
Be ready to express your ambition and career goals. Since this role is a stepping stone to management, articulate how you see yourself growing within the company and what steps you plan to take to achieve that.
We think you need these skills to ace Supervisor - H.Samuel - Permanent - Full Time in Leeds
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at H. Samuel. Highlight your relevant retail or customer service experience and how it aligns with their expectations.
Showcase Your Product Knowledge: In your application, emphasise your passion for jewellery and your ability to convey product knowledge. Mention any specific experiences where you've successfully engaged customers with your expertise.
Personalise Your Application: Reflect on your unique personality and style in your application. H. Samuel values individuality, so don’t hesitate to showcase what makes you stand out, whether it's your communication skills or your approach to customer service.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Practice common assessment questions related to customer service scenarios to ensure you perform well.
How to prepare for a job interview at H. Samuel
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of jewellery and watches before the interview. Be prepared to discuss where gems come from, how different watches function, and any other product details that might impress the interviewer.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Highlight how you built rapport with customers and resolved any issues, as this will show your ability to be a role model for others.
✨Embrace Your Unique Style
Since H. Samuel encourages individuality, don’t hesitate to express your personal style during the interview. Wear something that reflects your personality while still adhering to a business casual dress code.
✨Prepare for the Online Assessment
Before the interview, ensure you complete the online assessment thoroughly. This is your chance to showcase your skills and personality, so take it seriously and prepare accordingly.
