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For Companies At a Glance
- Tasks: Lead a team, provide exceptional customer service, and share product knowledge.
- Company: Join Signet, the largest diamond jewellery retailer with over 270 stores in the UK.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Other info: Embrace a business casual dress code that allows personal expression.
- Why this job: Be part of a vibrant team that celebrates individuality and offers growth potential.
- Qualifications: Retail or customer service experience with strong communication and sales skills required.
The predicted salary is between 28800 - 43200 £ per year.
Our Supervisors have a special talent for amazing our Customers!
Supervisor – Permanent – Full Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You\’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You\’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won\’t find our Store team members suited and booted. Instead, we\’re proud of our team\’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo\’s, piercings and style!
Your Background
You\’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Skills
Skills
Hierarchy
Hierarchy
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor
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Supervisor - h.Samuel - Permanent - Full Time employer: H.Samuel
Contact Detail:
H.Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - h.Samuel - Permanent - Full Time
✨Tip Number 1
Familiarise yourself with H. Samuel's product range before your interview. Knowing the origins of the gems and the features of the watches will not only impress the interviewers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during the video assessment. Use examples from your past experiences to illustrate how you've gone above and beyond for customers, as this aligns perfectly with the expectations of a Store Supervisor.
✨Tip Number 3
Prepare to discuss your leadership style and how you would coach new team members. Highlight any previous experience in mentoring or training others, as this is a key aspect of the Supervisor role.
✨Tip Number 4
Embrace the brand's culture by reflecting your unique personality in your video. Since H. Samuel values individuality, don’t hesitate to express your style and how it aligns with their business casual dress code.
We think you need these skills to ace Supervisor - h.Samuel - Permanent - Full Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at H. Samuel. Highlight your relevant retail or customer service experience and how it aligns with their expectations.
Showcase Your Personality: H. Samuel values unique personalities and a casual style. When writing your application, let your individuality shine through. Share personal anecdotes that reflect your communication skills and ability to connect with customers.
Highlight Product Knowledge: Emphasise any experience you have with product knowledge in retail. Discuss how you can bring this expertise to life for customers, as this is a key aspect of the role.
Prepare for Assessments: Be ready for the online assessment and video interview. Practice common interview questions and prepare a brief introduction about yourself, focusing on why you want to join H. Samuel and what you can bring to the team.
How to prepare for a job interview at H.Samuel
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of jewellery and watches before the interview. Be prepared to discuss where gems come from, how different watches function, and any other product details that might impress the interviewer.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Highlight how you built rapport with customers and resolved any issues, as this will show your ability to be a role model for others.
✨Embrace Your Unique Style
Since H. Samuel values individuality, don’t hesitate to express your personal style during the interview. Dress in a way that reflects your personality while still adhering to a business casual look, as this aligns with their culture.
✨Prepare for the Video Assessment
Take the video assessment seriously; it’s your chance to showcase your personality and enthusiasm for the role. Practice speaking clearly about why you want to join H. Samuel and what makes you a great fit for the Supervisor position.