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- Tasks: Lead a team to deliver amazing customer service and maximise sales in a vibrant jewellery retail environment.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible working hours during peak times.
- Why this job: Be a role model, showcase your unique style, and develop your career in a supportive environment.
- Qualifications: Retail or customer service experience with strong communication and sales skills.
- Other info: Great opportunities for career growth with training and development programmes.
The predicted salary is between 12000 - 18000 £ per year.
Our Supervisors have a special talent for amazing our Customers!
Permanent Supervisor – Part Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You\’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You\’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won\’t find our Store team members suited and booted. Instead, we\’re proud of our team\’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo\’s, piercings and style!
Your Background
You\’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
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Supervisor employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the products inside out! When you’re chatting with potential employers, show off your knowledge about jewellery and watches. This will not only impress them but also demonstrate that you’re ready to bring that expertise to the team.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you can showcase your ability to connect with customers. This will help you feel more confident during interviews and show that you can be a role model for others.
✨Tip Number 3
Don’t forget to let your personality shine! The interview is a chance for you to show who you are beyond your CV. Be yourself, share your style, and let them see how you’d fit into their unique culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for updates – you don’t want to miss out on any exciting opportunities!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Product Knowledge: When writing your application, let us see your enthusiasm for jewellery and customer service. Share any experiences where you've wowed customers with your product knowledge or helped them find the perfect piece!
Be Yourself: We love unique personalities! Don’t be afraid to showcase your style and individuality in your application. Whether it’s your fashion sense or your approach to customer service, let your true self shine through.
Highlight Your Sales Skills: Make sure to mention any past achievements in sales or customer service. We want to know how you’ve maximised sales and achieved targets in previous roles. Numbers speak volumes!
Follow Up and Stay Engaged: After submitting your application, keep an eye on your emails for updates. If you get invited to the next steps, like the online assessment or video, show us your excitement and readiness to join our team!
How to prepare for a job interview at H. Samuel
✨Know Your Products Inside Out
Before your interview, dive deep into the products offered by the company. Understand where the gems come from and how the watches function. This knowledge will not only impress the interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to be a role model for other team members.
✨Be Yourself and Reflect the Brand
Since the company values unique personalities, don’t be afraid to let your individuality shine through during the interview. Dress in a way that reflects your personal style while still adhering to the business casual dress code. This will help you connect with the brand's culture.
✨Express Your Ambition
Let them know you see this role as a stepping stone to management. Share your career aspirations and how you plan to grow within the company. This shows that you’re not just looking for a job, but a long-term career path.
