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- Tasks: Lead a team to deliver amazing customer service and maximise sales in a vibrant jewellery retail environment.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible working hours during peak times.
- Why this job: Be a role model, develop your skills, and kickstart your management career in a fun, stylish setting.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Embrace your unique style with our business casual dress code and enjoy excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers!
Permanent Supervisor – Part Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You\’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You\’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won\’t find our Store team members suited and booted. Instead, we\’re proud of our team\’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo\’s, piercings and style!
Your Background
You\’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
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Locations
Supervisor employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the products inside out! When you walk into that interview, be ready to chat about the gems and watches like a pro. Show us your passion for jewellery and how you can bring that knowledge to life for customers.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail those tricky scenarios. We want to see how you build rapport and handle different customer personalities, so show us what you've got!
✨Tip Number 3
Be yourself! We love unique personalities, so don’t shy away from showcasing your style in the interview. Whether it’s your tattoos or fashion sense, let your individuality shine through – it’s all part of our culture!
✨Tip Number 4
Stay on top of your application updates! After you apply through our website, keep checking your emails for any news. If you get invited for that video assessment, treat it like a mini-interview and let your enthusiasm for the role come through!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We love seeing the real you, so don’t be afraid to showcase your style and flair in your writing.
Highlight Your Experience: Make sure to emphasise any retail or customer service experience you have. We want to know how you've wowed customers in the past and how you can bring that amazing service to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff – your skills and why you want to join us at H. Samuel!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you’ve got to offer.
How to prepare for a job interview at H. Samuel
✨Know Your Products Inside Out
Before your interview, dive deep into the products offered by the company. Understand where the gems come from and how the watches function. This knowledge will not only impress the interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to be a role model for other team members.
✨Be Yourself and Reflect the Brand
Since the company values unique personalities, don’t shy away from showcasing your own style during the interview. Dress in a way that reflects the business casual dress code and lets your personality shine through.
✨Express Your Ambition
Let them know you see this role as a stepping stone to management. Talk about your career goals and how you plan to develop your skills with their coaching and training. This shows you're not just looking for a job, but a long-term career.
