At a Glance
- Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, part of Signet Jewelers, a leader in diamond jewellery retail.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Access to career progression, health schemes, and a supportive work culture.
- Why this job: Be a key player in a vibrant store environment and inspire your team.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 € per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at Ernest Jones in Stratford City, you will be responsible for achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage, and expenses for the store. Additionally, you will oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients!
At Ernest Jones, you will devote your time to establishing excellent relationships with our clients, ensuring that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands, or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique—join us and be part of something special!
We are looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPIs.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach, and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don’t miss any updates with your application.
What will you receive in return?
Your Rewards: Upon joining us as a Store Manager, you will be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you will also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support, and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel, and leisure.
Apply now to see how your career could shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all; we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you!
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
Store Manager - Stratford City employer: H.Samuel
At Ernest Jones in Stratford City, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous employee discounts, all while enjoying a supportive environment that encourages personal and professional growth. Join us to lead a passionate team, inspire customer experiences, and be part of a company that values your contributions and celebrates your success.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Stratford City
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Ernest Jones' values and products. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and sales management. Think about your past experiences and how they align with what Ernest Jones is looking for in a Store Manager.
✨Tip Number 3
Show off your personality! When you get to the video assessment stage, let your passion shine through. Share why you love jewellery and how you can inspire your future team to achieve greatness.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Stratford City
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for jewellery and customer service shine through! We want to see how you connect with our products and how you can inspire others to do the same.
Be Specific About Your Achievements:Don't just say you've hit targets; tell us how you did it! Use numbers and examples to showcase your track record in achieving KPIs and managing store performance. We love a good success story!
Tailor Your Application:Make sure to customise your application to reflect the Store Manager role at Ernest Jones. Highlight your leadership skills and experience in coaching teams, as these are key to what we’re looking for.
Keep an Eye on Your Inbox:After you submit your application through our website, stay alert for updates! We’ll be reaching out for assessments and interviews, so don’t miss out on any important emails from us.
How to prepare for a job interview at H.Samuel
✨Know Your Numbers
Before the interview, brush up on your KPIs and be ready to discuss how you've successfully achieved them in the past. This shows you understand the commercial side of running a store and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where your coaching made a difference, as this will highlight your ability to lead effectively.
✨Understand the Product
Familiarise yourself with the types of jewellery and watches that Ernest Jones offers. Being able to speak passionately about the products will demonstrate your genuine interest and help you connect with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing costs or dealing with customer complaints. Practising your responses will help you articulate your thought process and problem-solving skills clearly.
