At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer experiences.
- Company: Join H. Samuel, part of Signet Jewelers, the world's largest diamond retailer.
- Benefits: Enjoy competitive pay, discounts, flexible retirement plans, and 33+ days holiday.
- Why this job: Be a role model in a vibrant culture that celebrates individuality and special moments.
- Qualifications: Proven leadership skills, KPI achievement, and a passion for customer service required.
- Other info: Embrace a casual dress code and showcase your unique style while working.
The predicted salary is between 30000 - 42000 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
CELEBRATE LIFE & EXPRESS LOVE
Store Manager H. Samuel Darlington
As Store Manager here at H. Samuel in Darlington youll be responsible for achieving the stores targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. Youll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
Youll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. Youll also oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly wont find our Store team members suited and booted. Instead, were proud of our teams unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Jewellery, Watch & Gift Retail is truly unique!
In any of our H. Samuel stores youll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-ones Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us Be part of something special!
Are you the perfect gem?
Were looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI\’s.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you dont miss any updates with your application.
What will you receive in return?
Your Rewards
Upon joining us as a Store Manager youll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy.
In addition to being able to access dedicated Learning & Development resources youll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme An easy way to support causes close to your heart.
- Real Rewards – exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet!
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Store Manager in Darlington employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Darlington
✨Tip Number 1
Familiarise yourself with H. Samuel's brand values and culture. Understanding their customer-first approach and how they celebrate individuality will help you align your leadership style with their expectations.
✨Tip Number 2
Prepare to discuss your experience in achieving KPIs and managing store performance. Be ready to share specific examples of how you've inspired and developed your team in previous roles.
✨Tip Number 3
Showcase your passion for jewellery and customer service during the video assessment. Think about how you can convey your enthusiasm for helping customers find the perfect piece for their special moments.
✨Tip Number 4
Research common challenges faced by store managers in retail, particularly in the jewellery sector. Being prepared to discuss how you would tackle these challenges can set you apart from other candidates.
We think you need these skills to ace Store Manager in Darlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in achieving KPIs, managing store performance, and leading teams. Use specific examples that demonstrate your ability to inspire and coach others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the jewellery retail industry and how you can contribute to H. Samuel's culture. Mention your competitive spirit and customer-first approach, and relate it to the role of Store Manager.
Prepare for the Online Assessment: Once you submit your application, you'll be invited to complete an online assessment. Familiarise yourself with common assessment formats and practice situational judgement tests that reflect leadership and sales scenarios.
Be Ready for the Video Interview: If you pass the assessment, you'll need to record a short video. Prepare by thinking about why you want to join H. Samuel and how your experiences align with their values. Keep it engaging and authentic to showcase your personality.
How to prepare for a job interview at H. Samuel
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for H. Samuel and its products during the interview. Share personal experiences or stories that highlight your connection to jewellery and how it plays a role in celebrating special moments.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss specific instances where you inspired your team, achieved targets, or improved performance, as this aligns with the company's focus on strong leadership.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common KPIs in retail management. Be ready to discuss how you've met or exceeded these metrics in previous roles, showcasing your ability to manage commercial performance effectively.
✨Embrace the Company Culture
Research H. Samuel's unique culture and dress code. During the interview, reflect this understanding by dressing in a business casual style that showcases your personality, and be prepared to discuss how you would contribute to a positive team environment.