Retail Stores Manager

Our Store Managers are inspirational role models who aspire to continuously improve! As Store Manager here at H. Samuel in Northwich, you will be responsible for achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures.

You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership, and adopting a proactive approach to sales management. You will also be responsible for consistent compliance with company instructions, policies, and processes, as well as control of costs, payroll, shrinkage, and expenses for the store. Additionally, you will oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. At Samuel, we want you to reflect our brand, culture, and customers. Our Store team members are not suited and booted; instead, we celebrate our teams' unique personalities with a fashion-conscious, business casual dress code that allows for tattoos, piercings, and personal style!

Jewellery, Watch & Gift Retail is truly unique! We love that we are a key part in making an engagement, a wedding, or the celebration of a loved one's birthday even more special by ensuring our customers discover the perfect piece to mark the occasion.

• Experience of holding accountability for managing the commercial performance of a store.
• Experience of leading store teams.
• Experience of target-setting and interpreting business data.
• An ability to inspire, coach, and develop your team to maximise potential and performance.
• Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Upon joining us as a Store Manager, you will be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy.

We offer a competitive salary including sales incentives, a generous discount of up to 30% off our fabulous products from day one, an annual enhanced discount to celebrate the day you joined our team, retirement savings plans which offer flexibility in the way you save for the future, immediate life assurance from day one, a minimum of 33 days holiday per year, recognised qualifications, study support, structured career progression, a health and wellbeing scheme, a financial wellbeing scheme, and real rewards - exclusive discounts on groceries, travel, and leisure.

We are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Samuel & Ernest Jones is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).