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- Tasks: Lead a vibrant team, drive sales, and create unforgettable customer experiences.
- Company: Join H. Samuel, a leading name in jewellery retail with a unique culture.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Why this job: Be the face of our brand and inspire your team to shine.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
- Other info: Embrace a casual dress code and celebrate individuality in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at H. Samuel in Northwich, you will be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage, and expenses for the store. Additionally, you will oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. As the face of H. Samuel, we want you to reflect our brand, culture, and customers. We have a fashion-conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings, and style!
Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores, you will see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding, or the celebration of a loved-one's birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special!
Are you the perfect gem? We're looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPIs.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach, and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don’t miss any updates with your application.
Your Rewards: Upon joining us as a Store Manager, you will be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources, you will also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support, and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel, and leisure.
Apply now to see how your career could shine with Signet! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
Store Manager in Northwich employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Northwich
✨Tip Number 1
Get to know the company culture before your interview. Check out H. Samuel's social media and website to see how they celebrate individuality and customer experiences. This will help you connect with the team and show you're a great fit!
✨Tip Number 2
Prepare for your video assessment by practising your pitch! Highlight your leadership style and how you inspire teams. Remember, they want to see your personality shine through, so be yourself and let your passion for the role come across.
✨Tip Number 3
During interviews, share specific examples of how you've achieved KPIs in the past. Use numbers and results to back up your claims. This shows you’re not just talk; you can deliver results and lead a team to success!
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about the team dynamics or how they celebrate successes. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it makes you memorable!
We think you need these skills to ace Store Manager in Northwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! Talk about your love for jewellery and how you can connect with customers to create memorable experiences.
Be Specific About Your Achievements: We want to see your track record! Highlight specific examples of how you've smashed KPIs or led a team to success. Numbers and results speak volumes, so don’t hold back!
Reflect Our Culture: Remember, we’re all about personality! Make sure your application reflects our brand's casual and vibrant culture. Show us who you are and how you’d fit into our unique team.
Follow Up: After you hit 'submit', keep an eye on your inbox! We’ll be in touch about the next steps, but it’s always good to follow up if you haven’t heard from us. We’re excited to hear from you!
How to prepare for a job interview at H. Samuel
✨Know Your Numbers
Before the interview, brush up on your KPIs and store performance metrics. Be ready to discuss how you've achieved targets in the past and how you plan to drive sales at H. Samuel. This shows you're not just a people person but also commercially savvy!
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead boldly and create a strong customer-first culture.
✨Embrace the Brand Culture
Familiarise yourself with H. Samuel's brand values and culture. During the interview, reflect this understanding by discussing how you can embody their unique style and approach to customer service. Remember, they want someone who can celebrate individuality!
✨Be Ready for Scenario Questions
Expect questions that put you in real-life store situations, like handling customer complaints or managing team dynamics. Prepare your responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving skills.