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- Tasks: Lead a dynamic team, drive sales, and ensure customer satisfaction in-store.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive salary, generous discounts, and 33+ days holiday.
- Why this job: Be part of a vibrant culture that celebrates individuality and personal style.
- Qualifications: Experience in retail management and a passion for coaching and inspiring teams.
- Other info: Flexible career progression with recognised qualifications and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Upon joining us, you will be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
Competitive salary including sales incentives.
Generous discount of up to 30% off our fabulous products from day one.
An annual enhanced discount to celebrate the day you joined our team.
Retirement Savings plans which offer flexibility in the way you save for the future.
Immediate Life Assurance from day one.
A minimum of 33 days holiday per year.
Recognised qualifications, study support and structured career progression.
Health and Wellbeing Scheme.
Financial Wellbeing scheme.
Give As You Earn scheme - An easy way to support causes close to your heart.
Real Rewards - exclusive discounts on groceries, travel and leisure.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
You will support our Store Manager in achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
We want you to reflect our brand, culture and customers. We are proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!
Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management.
Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
We are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).
Assistant Manager, Complaints in Newtownabbey employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they present themselves. This will help you align your answers with their values and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences that highlight your skills in coaching and motivating others.
✨Tip Number 3
Dress to impress, but keep it casual! Since they have a business casual dress code, aim for a smart yet relaxed outfit that reflects your personality. Show them you can fit into their unique style while still looking professional.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Assistant Manager, Complaints in Newtownabbey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the jewellery industry shine through! We want to see how much you care about helping customers celebrate life and express love with our products.
Be Yourself: Remember, we value unique personalities here at H. Samuel. Don’t be afraid to showcase your individuality in your application – whether it’s your style or your approach to leadership, we want to know what makes you, you!
Highlight Your Leadership Skills: As an Assistant Manager, you'll need to inspire and coach your team. Make sure to include examples of how you've motivated others in the past and how you plan to bring that energy to our store.
Follow Up with a Video: After submitting your written application, you'll get a chance to complete a short video assessment. Use this opportunity to really connect with us and share why you’re excited about joining our team!
How to prepare for a job interview at H. Samuel
✨Know Your Stuff
Before the interview, dive deep into the company’s values and products. Familiarise yourself with the jewellery industry and be ready to discuss how you can help customers celebrate life and express love through their purchases.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire your team. Prepare examples of how you've successfully coached and motivated others in previous roles. Highlight your leadership style and how it aligns with the company's customer-first culture.
✨Dress to Impress (Casually)
While the dress code is business casual, make sure your outfit reflects your personality and professionalism. Choose something that showcases your unique style while still looking polished and appropriate for a retail environment.
✨Prepare for the Video Assessment
This is your chance to shine! Practice speaking clearly and confidently about why you want to join the team. Think about what makes you passionate about the jewellery industry and how you can contribute to the store's success.