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- Tasks: Lead a team to deliver amazing customer service and maximise sales in a vibrant jewellery retail environment.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Be a role model in a fun, fashion-forward workplace that celebrates individuality.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Flexible hours available during peak times, with excellent training and support for your growth.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Livingston employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Livingston
✨Tip Number 1
Get to know the products inside out! When you walk into that interview, be ready to chat about the gems and watches like a pro. Show them you’re not just passionate about retail but also about the amazing pieces they sell.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail those scenarios where you need to impress. Remember, it’s all about building rapport and showcasing your outgoing personality.
✨Tip Number 3
Don’t forget to show off your unique style during the interview! Dress in a way that reflects your personality while keeping it business casual. They want to see the real you, so let your individuality shine!
✨Tip Number 4
Keep an eye on your emails after applying! If you get invited for that video assessment, treat it like a mini-interview. Be yourself, share your passion for jewellery, and let them know why you want to join the team at H. Samuel.
We think you need these skills to ace Supervisor in Livingston
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We love seeing the real you, so don’t be afraid to showcase your style and flair in your writing.
Highlight Your Experience: Make sure to emphasise any retail or customer service experience you have. We want to know how you've wowed customers in the past and how you can bring that magic to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff – your skills and why you want to join us at H. Samuel!
Check Your Emails Regularly: After you submit your application, keep an eye on your inbox! We’ll be reaching out with updates, and you don’t want to miss any important info about the next steps in the process.
How to prepare for a job interview at H. Samuel
✨Know Your Products Inside Out
Before your interview, dive deep into the products that H. Samuel offers. Familiarise yourself with the origins of the gems and the mechanics of the watches. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare to share specific examples of how you've provided amazing customer service in the past. Think about times when you went above and beyond for a customer or helped a team member. This will demonstrate your ability to be a role model for others.
✨Embrace Your Unique Style
Since H. Samuel values individuality, don’t shy away from showcasing your personal style during the interview. Dress in a way that reflects your personality while still adhering to the business casual dress code. This will help you connect with the brand's culture.
✨Be Ready to Discuss Your Ambitions
As a potential Store Supervisor, it’s important to express your career aspirations. Be prepared to discuss how this role fits into your long-term goals and how you plan to utilise the training and development opportunities offered by Signet.