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- Tasks: Lead a team to deliver amazing customer service and maximise sales in a vibrant jewellery retail environment.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Be the face of our brand and showcase your unique style while helping customers shine.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Flexible hours available during peak times, with a supportive culture for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Locations
Supervisor in Edinburgh, Scotland employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Edinburgh, Scotland
✨Tip Number 1
Get to know the company and its products inside out! Before your interview, do a bit of research on H. Samuel and their jewellery. This will not only impress the hiring manager but also help you showcase your product knowledge during the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing what you want to say. Think about your customer service experiences and how they relate to the role of a Supervisor. Keep it natural and let your personality shine through!
✨Tip Number 3
Show off your unique style! Remember, H. Samuel values individuality, so don’t be afraid to express yourself in your appearance during interviews. It’s all about reflecting the brand's culture and showing you can connect with customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the minds of the hiring team. Plus, it’s a great chance to reiterate why you’d be an amazing fit!
We think you need these skills to ace Supervisor in Edinburgh, Scotland
Some tips for your application 🫡
Show Off Your Personality: When you're writing your application, let your unique personality shine through! We love seeing the real you, so don’t be afraid to showcase your style and flair in your cover letter.
Highlight Your Product Knowledge: Make sure to mention any experience you have with product knowledge or customer service. We want to know how you can bring our products to life for customers, so share specific examples of your expertise!
Be Ambitious: Let us know about your career aspirations! As a Store Supervisor, you’ll have the chance to grow into management roles, so show us that you’re eager to develop and take on new challenges.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we see your application and get you started on this exciting journey with us.
How to prepare for a job interview at H. Samuel
✨Know Your Products Inside Out
Before your interview, dive deep into the products that H. Samuel offers. Understand where the gems come from and how the watches function. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role and ready to bring that expertise to life.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to be a role model for other team members and highlight your outgoing personality.
✨Dress to Impress (Casually!)
Remember, H. Samuel embraces individuality! While you should look smart, don’t shy away from showcasing your personal style. Wear something that reflects your personality while still being business casual. This will help you fit right into the company culture.
✨Be Ready to Discuss Your Ambitions
Since this role is a stepping stone to management, be prepared to talk about your career goals. Share how you see yourself growing within the company and how you plan to take advantage of the training and development opportunities offered. This shows your ambition and commitment to the role.