At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in a vibrant retail environment.
- Company: Join Ernest Jones, part of Signet Jewelers, a leader in diamond jewellery retail.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Access to career progression, recognised qualifications, and a supportive work culture.
- Why this job: Be part of a unique jewellery experience and help customers celebrate special moments.
- Qualifications: Retail management experience and a passion for coaching and inspiring teams.
The predicted salary is between 30000 - 40000 € per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
As Assistant Store Manager here at Ernest Jones in Stratford City, you'll support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!
Are you the perfect gem? We're looking for suitable candidates to demonstrate the following:
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.
What will you receive in return? Upon joining us as Assistant Manager, you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
- Competitive salary including sales incentives
- Generous discount of up to 30% off our fabulous products from day one
- An annual enhanced discount to celebrate the day you joined our team
- Retirement Savings plans which offer flexibility in the way you save for the future
- Immediate Life Assurance from day one
- A minimum of 33 days holiday per year
- Recognised qualifications, study support and structured career progression
- Health and Wellbeing Scheme
- Financial Wellbeing scheme
- Give As You Earn scheme - An easy way to support causes close to your heart
- Real Rewards - exclusive discounts on groceries, travel and leisure
Apply now to see how your career could Shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you!
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Store Manager - Stratford City employer: H.Samuel
At Ernest Jones in Stratford City, we pride ourselves on fostering a vibrant work culture that prioritises customer-first excellence and employee development. As an Assistant Store Manager, you'll benefit from comprehensive training through our Signet Jewellery Academy, competitive salary packages, and generous discounts, all while being part of a supportive team that values your growth and passion for the jewellery industry. Join us to not only advance your career but also to celebrate life's special moments with our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Stratford City
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Ernest Jones' values and products. This way, you can show off your passion for jewellery and how you can help customers celebrate life and express love.
✨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing your answers. Think about your leadership style and how you've motivated teams in the past. We want to see your personality shine through!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips on what it’s really like to work at Ernest Jones and might even put in a good word for you!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to your interviewer. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager - Stratford City
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the jewellery industry shine through! We want to see how excited you are about helping customers celebrate special moments with our stunning products.
Highlight Your Leadership Skills:Make sure to showcase your inspirational leadership credentials. We’re looking for someone who can motivate and coach a team, so share examples of how you've done this in your previous roles!
Be Customer-First:Remember, we’re all about putting customers first! In your application, mention any experiences where you’ve gone above and beyond to ensure customer satisfaction. This will show us you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, keep an eye on your emails for updates – we’ll be in touch soon!
How to prepare for a job interview at H.Samuel
✨Know Your Products
Before your interview, make sure you have a solid understanding of the jewellery and watch products that Ernest Jones offers. Familiarise yourself with their unique features and what makes them special. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated others, or improved sales performance. Be ready to discuss how you can inspire your future team at Ernest Jones.
✨Emphasise Customer Service Excellence
Customer-first excellence is key in this role. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to providing exceptional service and building strong relationships with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations in-store. Practice responding to questions like how you would manage a busy sales period or resolve a customer complaint. This will help you feel more confident and articulate during the interview.
